Travel Insurance Reviews for RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.64 out of 5)
based on 636 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
RoamRight Preferred
I would like to have had the claim processed a little quicker.
James J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if the claims process seems to be taking an usually long time, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will reach out to the insurance company on your behalf in an effort to expedite the claim.
    Aug 31,2015
The trip included a
RoamRight Preferred
We bought it, didn't have to use it, PERFECT INSURANCE!
Stuart L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
Being as I never needed to use the coverage, it is hard for me to rate this policy. I do think it was more worthwhile (and less expensive) to buy one policy that covered both our airline tickets and our cruise using InsureMyTrip instead of purchasing two separate policies from the airline and cruise line.
Phyllis S. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
All customer service representatives were great whenever I called with questions both prior and after I purchased the plan. However, my printer was not working and I repeatedly had to call to ask for a copy to be mailed to me. Several representatives said they would mail it and I never received it. The last time I called, I told the representative that it was my last request. It was only then that I received the policy.
Ellen L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize on behalf of the insurance provider that your policy was not mailed in a timely manner. In the future, please call InsureMyTrip at 800-487-4722 or email us at customercare@insuremytrip.com and we can have your policy mailed.
    Aug 13,2015
The trip included a
RoamRight Essential
They were very helpful, and it was wonderful that I had the coverage but never needed it.
Shelley F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
coverage appeared better than that offered by the cruise line and at a considerably better price
Johnny D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
This plan was considerably less expensive than the one offered by the tour company and, as it turns out, it covered what needed to be covered. I did file a claim because of a cancelled flight. The information needed for the claim was easily accessible and the claim was settled for the full amount in 4 weeks.
Lynda T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
As difficult as it was to find out I had cancer only a month before our trip, this process of cancellation was without a hitch for my husband and I. Our son and family remained on the policy and went on the trip. No problems at all. Thank you for quick, easy response.
John H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
Excellent service.
Glenn M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
I felt confident my plan would cover my needs on this trip. I'm a fan of the Clark Howard radio show & he recommended this company.
Joyce G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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