Travel Insurance Reviews for RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.64 out of 5)
based on 638 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
RoamRight Preferred
Purchased this plan for an upcoming domestic trip for a friend's bachelorette party and selected Cancel For Any Reason. I needed to cancel the trip a few weeks before departure and immediately submitted a claim. Submitting all the information was a breeze and the process took some time, but not too long and my claim was approved.
Crystal S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
I was happy to have the peace of mind that the coverage was there if I needed it.
Ronald D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
As I said, I am very satisfied with plan. It gives me peace of mind that if something would happen, I could rely on the coverage. I would recommend the RoamRight Essential plan everyone I know.
Elizabeth R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
This was great piece of mind for a reasonable rate. Thank you for providing this valuable service. I will definitely recommend to my friends.
Jeffrey W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
This plan was considerably less expensive than the one offered by the tour company and, as it turns out, it covered what needed to be covered. I did file a claim because of a cancelled flight. The information needed for the claim was easily accessible and the claim was settled for the full amount in 4 weeks.
Lynda T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We have been buying travel insurance for years and this is the first time we needed to use it. My husband bought the insurance in April and then, totally out of the blue, had emergency open heart surgery on May 1st. Total shock. We had to cancel his trip. I filed a claim, but heard nothing back. I waited about a month. Finally, I called. I was told some pieces were missing. I did not feel as if the representative cared about me and actually I felt that he was hoping I wouldn't do the right things so maybe the claim could be denied. It was an airline ticket only that we were claiming. The rest of the money was returned by the tour company. After I asked him to please help me with all of this, he did not do so. I finally asked to be transferred to another person which was dicey, but they did it. Eventually, we received reimbursement for the airline ticket.
David E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the event which caused you to cancel the trip. However, we are pleased that your claim was paid. This review has been forwarded to the insurance provider.

    In the future, if you experience issues with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance companies on the customers behalf to help resolve the claim.
    Aug 14,2015
RoamRight Essential
Very reasonable price and easy to purchase. Will buy again for the next trip.
Robert S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Peace of mind.
Matthias K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Knowing I have coverage, especially traveling with my toddler was comforting. I compared several plans through various companies, and found this to be a good value for the offered coverage.
Nicole J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I have used RoamRight once before this trip. I had to file a claim and had no issues. Chose RoamRight again and thankfully had no issues, but would not have anticipated any problems if I had needed to file a claim.
Sanin F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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