Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
The trip included a
cruise
tour
Arch RoamRight
Essential
Price for this insurance was much less than the insurance offered by the cruise line, and my travel agent.
Denetra S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Arch RoamRight
Essential
I did not need to use my trip insurance but I was glad I had it, just in case.
Karen B. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
The plan offered the coverage I wanted at a very affordable rate.
Joanne D. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
I thought the price was very reasonable, with great coverage. The customer service representative was knowledgeable and nice to speak with. I will be using InsureMyTrip the next time I travel.
Cheri M. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
Quite dissatisfied with the overall experience with RoamRight. My trip to Cabo San Lucas was canceled due to Huricane Ordile in September 2014. I immediately contacted RoamRight for assistance. They were extremely inefficient and very poor with follow through on my claim. The claim was processed incorrectly the first time (which took just over 3 weeks; 4.5 weeks to receive the initial reimbursement). When I followed up with our claims adjuster (Chris Edwards) for clarification he said he would need to re-open our claim and investigate further. As an additional three weeks has passed, I followed up again and have received no update at all. The whole experience has been beyond frustrating and RoamRight has been less than helpful. Although I feel that traveler's insurance is necessary I would not recommend Insuremytrip or RoamRight for your insurance needs.
John J. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
tour
Arch RoamRight
Essential
This plan was very affordable and fit our family needs. We did not need to make a claim but I felt secure knowing that we had coverage.
Carla M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Arch RoamRight
Preferred
The plan provided great "peace of mind" for the trip. No claims needed to be filed which was wonderful. We'd buy again for another trip. Thanks.
Jenny S. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
Will recommend to others.
Natasha C. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
I have used InsureMyTrip for 10 trips in the past 14 years, and have been pleased with the options offered by InsureMyTrip for medical single-trip coverage. I recommend it to others. I particularly like the side-by-side coverage comparisons, and the option to talk by phone with a customer service representative to clarify things and sign up. I recommend this online agency to many many people.
Janet K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Arch RoamRight
Essential
The plan itself was good. The company was not prompt in settling the claim, though they finally settled it completely.
GARLAND M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Mr. Jeffreys,
We are sorry to hear you are dissatisfied with our services. When you asked us to review your initial claim, we needed additional documentation to clarify the situation and make an adjusted decision. Your new claim was processed and closed almost two weeks ago, and you should have received payment via US postal service by now. If you have any questions, please contact us at 855-762-6252 or [email protected].
Thank you,
The RoamRight Team