Travel Insurance Reviews Seven Corners
Seven Corners is one of the most experienced international travel health insurance, trip insurance, and specialty benefit management companies. Since 1993, they have provided protection and professional assistance services to hundreds of thousands of international travelers — including U.S. citizens traveling overseas and foreign nationals traveling to the United States.
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The trip included a
tour
Seven Corners
Roundtrip
Although we did receive payment for a medical visit whilst on our trip, we were not very satisfied with the customer service.
We never received any communication that our claim documents had been received or any indication of how long it would take for the claim to be processed. Also, the promise of the collect call to notify Seven Corners when the illness occurred, was not fulfilled. We were in Thailand and had the hotel place the call. The concept of "collect call" obvious not recognized and we were charged $12.00 by the hotel. Seven Corners denied reimbursement despite our submission of proof of payment.
We never received any communication that our claim documents had been received or any indication of how long it would take for the claim to be processed. Also, the promise of the collect call to notify Seven Corners when the illness occurred, was not fulfilled. We were in Thailand and had the hotel place the call. The concept of "collect call" obvious not recognized and we were charged $12.00 by the hotel. Seven Corners denied reimbursement despite our submission of proof of payment.
Sadj B. would not
recommend this plan to a friend or relative.
18 of
20 people found this review helpful
The trip included a
tour
Seven Corners
Roundtrip
I finally after more than five months managed to get most of my money back from a trip canceled in January. I became sick, had to return home and have been jerked around like you wouldn't believe. Even though I had verification of my claim, they made me repeatedly resend information they already had. The supervisor of [Name Removed] wasn't cooperative. She was actually rude. I was on the verge of tears many times----couldn't believe what I had to go through. I am getting the majority of expenses returned through much effort on my part. This company isn't honest and really puts one through the paces to get any positive action. I will never use them again and neither will any of my friends if I can help it. Thank you for listening, or should I say reading. InsureMyTrip was very helpful in getting results and explaining things to me. No human being should have had to go through what I did.
Joan S. would not
recommend this plan to a friend or relative.
53 of
53 people found this review helpful
-
Suzanne Munson
Seven Corners
I am very sorry you felt you were treated poorly by our company, as that is not our intent. The claims process can be tedious, and at times frustrating. We are happy that you were able to recover you non-refundable trip costs.
Best regards,
Suzanne Munson
Seven CornersSep 07,2011 -
reuven shiloh
Joan,
Thanks for writing your experience.
Suzanne gave a standard corporate answer about the "tedious claim process". Suzanne this is your business!! I'll will definitely
not buy insurance from you, and I travel 3-4 trips/year.Nov 23,2011
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We really appreciate you taking the time to post your experience with Seven Corners. We take these posts very seriously.
Please let us know if we can be of any further assistance, and we'll be happy to help you. Have a great day!
Thanks
Kathy