Top 5 Provider

  1. GeoBlue
  2. InsureandGo
  3. Travel Insurance Coordinators (TIC)
  4. IMT Services
  5. Nationwide
  1. RSA Insurance
  2. InsureandGo
  3. John Hancock Insurance Agency, Inc.
  4. HTH Worldwide
  5. AXA Assistance USA

Top 5 Plans

  1. InsureandGo Gold
  2. MEDEX SafeTrip - Multi-Trip
  3. InsureandGo Platinum
  4. Travel Insurance Coordinators (TIC) All Inclusive Plan
  5. April Choice Family Plan
  1. John Hancock Insurance Agency, Inc. Gold
  2. HTH Worldwide TravelGap Silver
  3. April Choice Family Plan
  4. MEDEX TravMed Choice Inbound
  5. RSA Insurance Semi Inclusive
i:39631 and cruise
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Filed claim
The trip included a
Seven Corners Roundtrip
I submitted a claim with all the information requested on the application which I downloaded from their website. A few weeks later I was notified that they weren't using that form anymore and I needed to fill out a second form and submit additional information, which I emailed the next day. I got confirmation that the email was received and called to make sure they did not need any more information. I was assured that the claim would be processed. A few days later I received a letter requesting the information again. When I called, I was assured that the claim had been approved and I would get a check. It took another week, making the total time from submission of request to payment about 4 weeks. I don't know if this is typical. The repeated requests for a different form and additional information, felt like the company was hoping I would not follow through and then they wouldn't have to pay the claim.
Toby G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
  • Zac
    Thank you for the feedback on your policy. In the future, if you are dissatisfied with your claims experience please call InsureMyTrip to request a customer advocate. One of the roles of our customer advocates is to expedite claims.
    Jun 05,2014
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