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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have and tour rated AIG Travel
4.51 out of 5
1,033
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
As a former insurance agent I always use Insuremytrip when I travel. I can choose the coverages I want & the price I'm willing to pay. The financial stability of the company is important to me as well & I would not purchase insurance with a company with less than an A- rating no matter how attractive the premium is.
Sharon A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Can’t really rate it as I did not need to use it
David B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Insurance is something you buy hoping not to use it. Hard to rate a plan until you’ve needed it. With that being said, I’ve purchased it before and I will again.
Lynn D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Deluxe
I will never use this company again. They refused my claim by bending the rules to give them an excuse to deny the claim
Sheila V. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    I’m sorry to hear your trip did not go as planned. Insurance covers for the specific reasons, or covered perils, outlined within the Policy of Insurance. Each claim is fully adjudicated based on the coverage purchased and supporting documentation. You may submit an appeal if your claim was formally denied and you have reason to believe this was an error, or if you have new documentation to support coverage. The easiest way to accomplish this is by responding to the written notification you would have received if/when the claim was denied. You can also reply here, or inform IMT so we can work together to get an appeal started for you.

    Jan 04,2024
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Provided peace of mind I needed
Harvey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Preferred
No way to evaluate plan because it was not used but provided comfort if it was needed.
Kenneth L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Preferred
I gave this plan a 5-star review based on the proposed/potential coverage and cost. I did not need to file a claim on the plan, so I cannot speak to whether or not the plan met expectations nor the service of the company for filing a claim. For cost and coverage, the plan provided what I needed to have covered for a reasonable price.
Faith F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Preferred
FINE.
no problems
protection when/if needed
Anne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Preferred
I never ended up needing my travel insurance, but there was one instance when I thought I might and I found it almost impossible to contact the center to find a provider and what was covered. As I only had a data plan for my phone, there was no way to call a normal number and I could not easily find an online chat to get the same information.
I don't know if I missed a Whatsapp number I could call, or an online chat help, but it would be useful to add if it doesn't already exist.
Eileen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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