Travel Insurance Reviews for Travel Guard Basic

The Basic plan is the most economical of the four comprehensive trip cost protection plans offered by Travel Guard and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included.

To learn more, see the Travel Guard Basic product page.

Customers rate the Travel Guard Basic plan
(4.55 out of 5)
based on 258 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $44 to $752 USD.

Showing 1-10 of 12 Reviews
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Filed claim
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
We bought the coverage for medical evacuation contingencies but had a trip delay with a missed flight connection in San Francisco. Travel Guard reimbursed hotel and meals but there were lots of challenges to making a claim. In all 21 pages of documentation was required including verification from the airline as to their responsibility for the delay. The refund came very quickly after we submitted the claim. It was a lot of work to file the claim and follow the procedures in the policy for a trip delay but in the end great to have the coverage.
Rosella C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
Travel Guard Basic
I am glad that I took the plan, even though I did not need it.

1) the airline I chose overbooked and I had to upgrade my seat on the final leg in order to get home.

2) I was able to stow my carry on in the overhead compartment, but, since the plane was full, the people seated after me had to check their bags at the last minute.

With the plan, I felt I had some way to recoup my losses if I was unable to go on the trip or lost all my belongings.
Barbara B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
Best thing we did was to get your plan thank you every one was very nice.
Jane S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
Travel Guard Basic
No problems occurred on the trip so I did not have to file a claim. Needless to say I am happy I did not need any help.
Betty-Lou L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
We didn't use the insurance but it gave me piece of mind in case anything happened. I love the option to insure my vacation!
Leitha B. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
The representative that I talked to on the phone was helpful and courteous. She answered my questions and was very informative. She did not try to "up sell" but got me the package that met my needs. I did not make a claim.
Richard J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
We would definitely purchase this plan again. Our vacation was for 3 weeks but we only got to stay 1 week. My dad got sick and we had return home to help care for him. We filed our claim in November 2012 and received our refund in late January 2013. The hardest part of the claim was getting the medical information from the doctors that treated him. Our claims analyst was great to work with and gave us guidance on what we needed and how to go about getting the claim forms filed. Very pleased with our purchase.
Teddy C. would recommend this plan to a friend or relative.
20 of 20 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
We got this just as a backup with going on a trip in winter. You never know what might happen. We took in some of the shows they had to offer.
Susan N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
Fortunately we have never had to use our plan; however, I buy one each year because we have elderly parents. One never knows what health issue could arise that would interrupt a vacation.
Peter A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Travel Guard Basic
It was such a relief to have travel ins. even though I didn't need to use it. For the peace
of mind I will get it in the future.
I was very pleased with ease of
getting the policy very kind and helpful rep.
The above ratings were based on not having to file a claim so hopefully it would
be the same had I filed one.
Magaret K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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