Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
We did file a claim and it was handled fairly . The response time was longer than usual due the claim backlog caused by a hurricane. We did however receive several emails apologizing for the delay.
Gary G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
great customer service, love dealing with them we have used this company for many years
we have never had to use, for more then some minor medical. A wonderful company
we have never had to use, for more then some minor medical. A wonderful company
Susan C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Fortunately, we did not file a claim, but had the peace of mind that our trip was covered.
Bernard W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
We were in touch with them as my husband developed a medical problem and we weren’t sure if we would have to leave the cruise ship. I was unable to reach them by email as they only list a phone # and I was out at sea. I emailed my son in the states and he reached them and was able to get me a contact name , email address and claim #. They were very supportive and explained limits of our coverage. Since I only purchased emergency evacuation I would have had to pay if we decided to just fly home early but would have coverage if ship MD disembarked us to hospital. Luckily things improved so we stayed on the ship and no claim was filed. I was impressed with the help and response I got from this company.
Andrea A. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
The acid test for a plan such as this is what a claims experience is like. Is everything covered as you think? Is it fully covered? How easy is it to file the claim? How promptly is the claim processed? Does the payout seem fair? Etc.
All I can really say is that the purchase of this insurance gave us a good degree of peace of mind regarding a substantial sum of money that was exposed for a fair few months.
All I can really say is that the purchase of this insurance gave us a good degree of peace of mind regarding a substantial sum of money that was exposed for a fair few months.
Mark H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Silver
Peace of mind is priceless and at age 71 I am all too aware of the possibilities that could happen.
Bruce J. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
We filed a claim for prepaid transport from the cruise port in Venice to the airport. Due to high winds and waves, our cruise docked late and people were not allowed to de board until nearly 10AM. We contacted the transport firm and they said they were re-scheduled, but we did not know when we could de-board. They insisted we rescheduled but we coild not provide them a time (and which they said they only wait 15 minutes, so we cancelled). We were emailed that the claim is being processed. About 10 days later, we received an email that our claim for prepaid shuttle to airport costs was honored and we will be getting a check back covering those lost costs. The check arrived today and we are delighted by the outcome and positive service from AIG.
Harry L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
This was my first time purchasing trip insurance. It was an expensive trip and we were concerned about the possibility of last minute plan changes due to my elderly mother-in-laws health. Fortunately all went as planned, insurance wasn't needed but I'm glad we had it.
Thayer N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I always find this survey strange. I did not need to use it which is a good thing. So rating it is a bit hard.
I always thing the cost is high.
I always thing the cost is high.
Darlene S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Never had to use it, so no way to know its actual benefit. Hard to really evaluate it!
Harold D. would
recommend this plan to a friend or relative.
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