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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have and visited the Caribbean rated AIG Travel
4.65 out of 5
200
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
It is difficult to evaluate something we fortunately did not need to use. I have little comparison or experience with other plans as far as the value. I do know that this plan was cheaper than the one being offered by the cruise line.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Aig used the universal "pre existing condition" excuse to deny a valid claim whendaughter became ill and could not travel.
Kencey S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your daughter was unable to travel and you are dissatisfied with this policy. In the future, please consider speaking with us prior to purchasing a policy. We would be happy to provide you with an explanation of the pre-existing conditions exclusion. Most plans require that you purchase a policy within 10 - 21 days of your initial trip payment, and insure all prepaid, non-refundable trip costs to receive time sensitive benefits, such as a pre-existing conditions waiver.
    You can reach one of our licensed representatives at 800-487-4722.
    Jul 24,2017
The trip included a
cruise
AIG Travel Travel Guard Silver
Did not have to file any claims. But I was satisfied with the pro active assurances that the company sent to me via emails. Great to know that if things went south that I had coverage.
Arthur A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
This was my first time in 6 cruises that I had bought insurance. AIG Gold completely put me at ease knowing if anything happened, I was covered. I did not need to file a claim. I know if anything had happened, it would be okay. My last trip I slipped and bumped my head pretty hard on the water park area deck. I wish I had this coverage then to go to the infirmary for a basic look over. I will be purchasing this plan again.
Diane H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Due to an illness suffered on board a cruise ship, I had significant medical expenses. Upon returning home i called AIG and started a claim. I sent in the required documentation and received complete reimbursement in a timely fashion. I am very satisfied with the service I received.
John C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
had this same plan for several years; provides good coverage, we used it once to change a reservation, they simply changed the plan to cover our new reservation.
robert p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Did not have to use it.
Seemed to have good coverages.
Peter G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
I had to submit a claim due to trip delay (our initial flight was cancelled). The agent told me what was needed, and I sent everything except one item that Allegiant Air hadn't sent me yet. Insuremytrip (AIG TravelGuard plan) called a few days later and said my claim was approved, and I would be reimbursed for the additional expenses that I had submitted. Process seemed flawless and taken care of very quickly. Would highly recommend! Thank you.
Blake G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Glad we purchased this insurance plan for our trip as we had to cancel our trip due to an illness and death of a family member. I made several calls to the insurance company asking for help with the paper work due to the changing circumstances of our situation and each time, I experienced polite, caring individuals who were happy to assist us. Once I sent out the needed paperwork, our claim was handled and completed in a very fast time frame. We are very happy with the service we received and will definitely look at buying travel insurance from them in the future.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Good news that I did not have to use the product. I will continue to purchase this on future cruises that I take, just as a precaution, because you never know when you may need it!!
Mildred R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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