Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
tour
AIG Travel
Travel Guard Gold
We had to cancel our trip on March 2nd due to illness. This was at the beginning of the Covid 19 pandemic. It took a few weeks longer than usual for the claim to start being processed (which was very understandable). But once the agent opened the case, the process took about a week to complete. Then once fully approved, we received a check for the full amount of insurance claim in 3 days. Outstanding service!
Susan T. would
recommend this plan to a friend or relative.
2 of
5 people found this review helpful
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Antonia PozarskiAIG Travel
Thank you for sharing your positive claim experience. COVID-19 has resulted in historically high claim volume, but AIG Travel continues to strive for exemplary service. We appreciate your feedback and understanding during these challenging times. We hope you are feeling better! Take care and stay safe.Sep 24,2020
AIG Travel
Travel Guard Protect Assist
Thought it was mostly positive and it was easy to follow after I called to ask questions.
Thomas C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
This AIG Travel Guard plan gave my wife and I pease if mind on our overseas trip. Thank you.
Andrew C. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
I want to rate the plan and my satisfaction a 5, but am uncomfortable doing so without having to file a claim.I would feel better qualified to give a 5 star rating that may influence the decisions of others if I had implemented the plan as presented. I would definitely recommend not traveling without extra insurance especially if someone is traveling outside their native country. The plan I chose had everything I was looking for and I was pleased with the price. Having the extra insurance definitely gave me peace of mind while traveling.
Randy H. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
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Carol
Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.
You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:
"FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
insurance; or (b) your Scheduled Departure Date. If you do this,
the Company will refund your premium paid provided no insured has filed a claim under this Certificate."
In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.Apr 25,2018
AIG Travel
Travel Guard Gold
Good plan for reasonable cost. Happily, we never needed to ask for help.
Edward K. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
I did not have to use the plan even though I was stung by a scorpion. It was not poisonous and even though we met with an ambulance, I was not charged. I am now in Florida staying with my younger son and his wife for a month, I am fine. Thanks for enquirering.
Olga B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
We've never filed a claim but had the comfort of knowing we were covered on the trip.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
My husband's health took a turn for the worse shortly before our scheduled cruise. His physician recommended that he not travel at that time. We filed a cancellation claim and were very satisfied with the outcome. It took about a month for the claim to be processed. I chose to handle the claim via their website and the process was easy to follow.
Cynthia P. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
This was specifically purchased for medical issues outside the US where trip cancellation, etc were covered by a credit card benefit.
Richard O. would
recommend this plan to a friend or relative.