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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise and visited Italy rated AIG Travel
4.57 out of 5
47
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard® Essential
We bought this coverage hoping not to get sick or delayed on our trip, and to never have to file a claim. BUT: we both got very sick and had to return home early from abroad. We called AIG Travel Assistance to inform them of our plans. They were very responsive, caring and supportive throughout the process. Their Medical Assistance Department followed up with us periodically and helped open the claim. The adjuster who handled our claim was at all times very professional, courteous, prompt and fair. We feel our claim was handled fairly and quickly, and will definitely use AIG Travel Guard Essential again. Medical costs can add up quickly, and the last thing you want when you get sick in a foreign country is worry how you are going to pay for the medical help or return home.
Vyacheslav F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Didn’t need it but was happy knowing it was covered
Judy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I didn't need to use - so no experience making a claim.
Kathryn K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Trip delay insurance add a small limit. I had cost over $3500, but the coverage was only $1,000.
Matthew H. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your review.

    AIG Travel Guard based your 2,000 USD reimbursement for two travelers on the following per person limits:

    Travel Delay 12+ hours
    100 USD/day; 500 USD max. (secondary)

    All Comprehensive plans listed on our website have daily and maximum limitations for Travel Delay. However, you may wish to consider the AIG Travel Guard Gold or Platinum plans, which offer higher Travel Delay limits, for your next trip.
    Sep 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
provided good coverage for the cost but was not needed for any loss
ADAM J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Felt very comfortable knowing we had the insurance coverage we needed.
Sharon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Plan paid medical expenses quickly and have done so in past years as needed. I never travel without this insurance.
William B. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We purchased travel insurance for a cruise of the Eastern Mediterranean for late September. Unfortunately, my wife came down with some medical problems and we had to cancel. I have seen many reviews that were positive but never had to exercise the policy and a number of reviews that were negative when they tried to collect so I wanted to write a positive experience for a policy that I had to collect on. The true reviews are how a company performs when you have to exercise the policy.

The AIG Travel guard web site was very easy to use to file a claim and was very clear on the documentation needed for validation of the claim. All the documentation could be up-loaded through the web site and I could add extra documentation as needed. After the documentation was complete (it took a day or two to get everything up-loaded) I waited about 2 weeks and got an e-mail stating I was getting a refund for the full amount that I submitted. From reading about problems with collecting on travel insurance, I fully expected to have to haggle with AIG but I did not. I am extremely happy with AIG Travel Guard and will buy only by from them in the future.
Gary T. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Never had a problem with AIG
Christopher D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Was so pleased with INSURE MY TRIP, personalized each plan for seven of us. This was perfect for me and I
already ave recommended them to my neighbor.
Scott L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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