Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I purposely selected this policy from Travel Insured International because it claimed to cover Bankruptcy or Default of the trip provider. The trip provider, Vantage Travel, encouraged me to pay them in full in cash, one year in advance, in order to save 10%. Although I normally prefer to pay travel expenses via credit card, this provision in the insurance policy reassured me that it would protect my cash payment. Yet scarcely one month after making the payment, Vantage canceled my trip, offering me a full refund, which never arrived. I contacted Travel Insured International to see if I could file a claim, based on the default provision. They told me to file the claim, requesting all kinds of documentation, including the travel provider's irrelevant cancellation policy if I were to cancel the trip. The claim was denied. Even though, in my opinion, the travel company was in default of payment, the insurance company later told me that their fine print definition of default requires that the travel company should no longer be in business.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Still, I took comfort in the advice of two different insurance representatives that I could use the premium paid for this policy toward another trip. I then tried to do this and was denied the privilege because I had previously filed a rejected claim. So, besides losing the money paid for the trip, I have also lost the money for the insurance premium I paid to protect me. I feel that besides Travel Insured not paying me what I lost, they gave me a lot of conflicting information, so I will never use them again. I advise others to be wary, too, of using this unreliable company.
Update: Eventually Vantage Travel filed for bankruptcy. I then refiled my claim under the bankruptcy clause of this policy. The insurance company turned it down again. The convoluted wording of the bankruptcy clause seems to state that I cannot recover my loss if I actually paid the trip provider for the trip!!! I complained to Insurance My Trip but they were useless.
Michael S. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
You kept & $200 out of the $500 I paid after canceling. Unforeseen circumstances came where I had to cancel. I paid for protection for the trip, not insurance if I didn’t go. I am very disappointed. You say you used my insurance to retrieve a deposit I paid to the Catholic Travel Centre. I never went on the trip and you should have reimbursed me fully for not using the insurance in Jerusalem. I could have understood a small amount for processing, but not $200!!!! What a racket.:(
LEANNA L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
all such insurance so expensive. necessary
Mary H. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I felt that the Plan was far too expensive but it did cover all of my concerns. I was delighted not to need to use it but having not used it, I do not know how well it might have cared for a problem. Therefore, I really am not able to evaluate it.
Sue P. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Since the trip was a smooth one and no claim was filed, it is impossible to evaluate how effective the insurance might have been had there been a problem.
Jonathan P. would
recommend this plan to a friend or relative.
Show
reviews per page.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.