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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have taken a cruise and visited China rated C&F Travel Insured International
4.09 out of 5
10
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
The claim process was very slow, with absolutely no feedback or updates given without calling to find out the status.
Howard P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review and reply to our offer of assistance from an "Anytime Advocate":

    "Thank you for your response and offer of an advocate. However, after requesting status of the claim, I was notified by return phone call today that my claim has been approved and that I should be receiving a check in the mail in about 7 days."
    Aug 23,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I gave 4 star rating because, all in all, these are a true reflection of product. Unfortunately, I did not anticipate our tour operators license being revoked causing our trip to be "canceled" weeks prior to departure. Our policy for "Cancellation for any reason" excluded this particular situation and our claim promptly denied. My fault for not understanding the exclusion for "tour operator default".

So, for any other reason, this policy is probably great. Unfortunately, I felt the sting of disappointment twice. Once when reading the emailed notice from the Consumer Protection Agency about the revoked license (and loss of $6000) and then again from a claim denial of what I thought would cover "cancellation for any reason" travel insurance.

This was the first and probably last time I will purchase travel insurance.
Beth J. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    It is always a disappointment for a traveler to be denied coverage in a claim. Your situation is even more regrettable knowing that your tour operator's license was revoked, which is not a covered reason under Trip Cancellation in any of our plans, resulting in the loss of your hard-earned 6,000 USD in trip cost.

    Unfortunately, your Worldwide Trip Protector plan did not include Cancel for Any Reason. Nevertheless that optional coverage was available to you for a higher premium with the Worldwide Trip Protector Plus plan.

    We can understand your hesitancy to purchasing travel insurance in the future. However, if you change your mind, we suggest that you call InsureMyTrip at (800) 487-4722 for assistance in quoting and selecting a policy.
    Nov 16,2018
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Plus
Trip was cancelled due to the company going out of business. C&F only covered 75% of the trip instead of the 100% cancel for any reason as a company going out of business is not one of the anjy reasons listed at 100%. Main reason to buy travel insurance is to cover if the company goes out of business! Claim was handed fast and I had a very pleasant agent. Just not happy that they only covered at 75%
Bernard R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Thankfully, I didn't have the need to use it but I was satisfied with the coverage for the price.
Adela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately I did not have to file a claim but it did give me some peace of mind knowing I had some type of insurance.
Joyce M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Plus
We bought this insurance to cover our trip to China on Viking River Cruises. On the outbound we were delayed thus missing our flight to Beijing. We were able to get a flight the next day. We had to spend the night in San Francisco so we missed one night and one day of the tour. We incurred expenses of the hotel and food. We were reimbursed fairly, but it took some time because they had to get the information from the tour company and I had to call to remind them to look at additional data that I had sent them that they requested. I also was reimbursed for repair of my luggage quickly and easily. Overall, I believe this was a good plan and I would use this company again.
Claudia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Customer service person very helpful . I felt at peace traveling because I felt I had coverage if anything unforeseen happens. Fortunately, all went well.
Richard Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
The cost of travel insurance seems very expensive considering the very low probability of an accident or health problem occurring before or during travel for the average person. I'd be interested in seeing the percent of claims filed and paid for different levels and types of coverage to help assess my future travel insurance needs.
stephen p. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Did not have a claim.
Randy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I did not need to file a claim, but definitely felt more secure knowing I had coverage. And I saw first hand how quickly an accident can happen as we had 2 people in our tour group take falls. One sustained a broken wrist and the other a nasty gash in the head, both required a hospital visit. I don't know what insurance they had, but I sure hope they had good coverage!
Suzanne H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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