Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Plan did deliver with incident that occurred, however, the documentation process was redundant and I ultimately was denied part of my claim due to a factor out of my control (airport self serve kiosk that was malfunctioning and could not provide a receipt.)
George M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
We don't have any major medical issues but decided to purchase insurance just in case. We didn't need to use the insurance on the trip but it was a relief knowing it was there if we needed it. Will use again in the future since the price was good.
Peggy H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
We always use cancel for any reason coverage. This year we couldn't find a plan that paid and covered what our last year's plan did. Coverage was worse.
Karen S. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Peace of mind was great, especially traveling with small children.
Aaron C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
So-called emergency service was useless in obtaining needed medication.
Leland F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
The five-month claim processing time of C&F Travel Insured is worse than poor. It is deceptive and frustrating and designed to make the traveler give up in abject despair. Before purchasing, please read the reviews from people who actually filed claims. They speak to the poor service.
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
Janet B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Thanks
Douglas O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
We used the same plan for a trip planned for December 2018, that was cancelled due to weather and travel conditions. We submitted a claim and found the process to be very efficient. Our cancellations were covered so we did not hesitate to cover our revised trip in August 2019 with the same company and plan.
Kenneth S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
We were thankful for the insurance. Thank Goodness that we didn't have to use it.
Yvette K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Plan covered events and items with which we had a concern. Price was a little bit higher but competitive for the coverage offered.
MICHAEL K. would
recommend this plan to a friend or relative.