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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,450
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Flight Insure
Make it easy to add beneficiary.
Garrison R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Initially paid for coverage. Then realized I was over insured as husband had paid for refundable airfare. Called to cancel since it was still within the trial window. Was advised they could offer same coverage but for lower amount and then refund me the difference with a paper check. Got the check a week or two later. Didn’t have to file claim. Did have to wait a long time to talk with an agent but they had a in queue call back system.
Melina O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Flight Insure Plus
Easy to understand and covered what I wanted. Will use again.
Jeffery F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Flight Insure Plus
I buy this plan for all my flights.
Nicholas S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Flight Insure
I find Travelex to be a good fit for my travel insurance.
Virgil K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
I purchased the Travelex plan after contacting an insure my trip agent who recommended this plan based on my travel to Mexico. I did not need to use the insurance as it did give a reasonable amount of coverage for a decent price. My only complaint which others have stated in previous reviews it that there APP does not work so you can not easily access your plan details and when you contact Travelex agents they can not solve the problem.
Shelton D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
As my wife and I are in our eighties, our primary insurance need is to have emergency medical evacuation coverage.
Lyle M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
thanks. glad we didn't have to make a claim
Kotoe K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Flight Insure Plus
I allready recommend it to family and friennds
Laura Eufrosina M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Part of our trip had to be cancelled because there was a ground crew strike at all Italian airports and our flight was cancelled and unable to be rebooked. The airline, hotel and car rental were all okay with refunds, but for our Trip to see the MotoGP races we had to dispute the charge with the credit card company. MotoGp won the dispute and so I claimed on the travel insurance our tickets. I filed a claim through online and after I was finished, it said it would email me the confirmation. I got no confirmation at all. So I have no claim number. About a week ago, I emailed someone with all of my policy information again and asked what is going on with the claim. I got an autoreply and again, no word from anyone. Unfortunately, I don;t have a lot of time to call during business hours and be put on hold. Can someone email me back and tell me what is going on? It said 15 business days, but i it has been well past that initial claim date. [email protected].
Heather B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for reaching out to Travelex Insurance Services, on InsureMyTrip.com review site, we take all concerns very seriously and appreciate your feedback.

    Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. We have contacted BHSIC and have been advised that your claim was received, and the examiner is working their queue in the order in which claims were received. They will contact you once the review has been done.

    It is important to remember that insurance is highly regulated, and the policy purchased is a reimbursement policy for documented out of pocket financial losses incurred.



    To receive further clarification please contact us at 800-228-9792 and refer to your confirmation number. For claim questions, you may contact BHSIC at 855-205-6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
    Nov 21,2023
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