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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have and visited Germany rated Travelex
4.50 out of 5
33
ratings and reviews
93%
recommended
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Showing
Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
I did not have to worry about losing the money I paid for the trip if I became ill and could not go.

A person on this tour had to be taken to emergency. He did not have insurance, therefore he had to pay a large sum to be treated. I fell on a cobblestone street, but was the only thing injured was my pride, but it could have been me.

On our return three people did not find their baggage. If this had happened to me and it could not be located, I would have been compensated.
Margie C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
unfortunately, I had to cancel my trip to Germany because of my husband's medical issues. The process of receiving a refund was straightforward and reasonable as far as the documentation was concerned. The ticket was refunded in an expedient manner. I was extremely pleased how this whole situation was handled. As a matter of fact, I already had sent an E-mail to the claims' department to thank them for the excellent service I received.
Christine Elisabeth S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Purchasing and obtaining the policy very easy. Cost was competitive. Luckily no claim to file.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
i did not have the need, thank god, to use the coverage this time. however i have had medical emergencies before abroad so welll know about them. the coverage seemed good and fair in price. i have to say i just use insure my trip because they have a wide amount of policiies on offer, explain them well and i like their caring and knowledgeable sales people. so far so good.
Doug H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
I have been a customer for over 10 months, however, whenever we had a question about a policy issues customer service representatives did everything possible to make sure we were not covered. This not good travel insurance. I would recommend you save the money for an emergency fund or splurge for a better insurance company
Julianna N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for taking the time to express your concerns on Insuremytrip.com.

    Travelex Insurance Services prides ourselves on our exemplary customer service and, we would like the opportunity to review the phone call that was made.

    However, both Travelex and Insure My Trip are unable to locate any calls from the phone number provided on your policy number.

    Please provide the phone number you dialed (if available) and the number you called from, along with the approximate date and time you called, to [email protected].

    Kind Regards,

    Amber
    Aug 12,2019
The trip included a
tour
Travelex Travel Basic
Fortunately, I didn't encounter any obstacles before or during my trip and did not have to file a claim. Therefore,I can't really comment on the plan's responsiveness to problems, but I'm very happy that I didn't need to find out!
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Very good insurance coverages for healthy travelers to European cities

We had a great trip to Germany and Czech Republic.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We felt we had adequate coverage for our trip and were fortunate that we had nothing go wrong so had no need to make a claim.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great plan! Would definitely use this plan again in the near future.
Sonya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Would recommend for anyone planning on traveling.
Mark A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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