Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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The trip included a
tour
Travelex
Travel Select
Never had a claim, so I can't rate how well this coverage would have worked in practice.
Ronald T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Flight Insure
Make it easy to add beneficiary.
Garrison R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Flight Insure Plus
Easy to understand and covered what I wanted. Will use again.
Jeffery F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Flight Insure
I find Travelex to be a good fit for my travel insurance.
Virgil K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Didn't need to file a claim but was glad to have had the protection.
Howard S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
The price was right, and customer service was excellent. I liked the automated e-mails that confirmed coverage and offered the link to file a claim. The trip was fine, and we had no claim. As you read other reviews, make sure claims are being paid! Those reviews are more important than this one. When I picked, I liked what I saw from people who had claims.
William G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Since I did not have a reason to file a claim, I can't comment on that aspect of my purchase but I found the experience very positive. It was easy to fill in the query and select a plan based on my requirements and budget. I always recommend insuremytrip to friends looking to buy travel insurance.
James G. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Almost had to cancel, I had open heart surgery, but I made it, was able to go, enjoyed the trip very much. I was glad I had purchased it.
Robert B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
I would have liked more medical coverage
Patricia B. would
recommend this plan to a friend or relative.
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Michelle A
Thank you for your review. To receive higher medical coverage you can review Travelex's other policy, Travel Select. This will not only provide higher medical coverage but the limits on baggage loss, baggage delay, trip delay and medical evacuation will be increased as well. In the future, please call us at 800-487-4722 and we can assist you with finding the best plan for your concerns.Nov 27,2019
The trip included a
tour
Travelex
Travel Basic
Because of numerous delays by Amtrak we were delayed over 10 hours reaching our interim destination after 1:00 am Sunday morning.We were supposed to continue onto our destination by Metra public transportation but no trains run at that time of day.We called Travelex earlier in the evening and was told by the representative that since this was not a medical emergency and did not involve a distance in excess of 100 miles to call back during regular business hours,Monday through Friday.Downtown Chicago for two seniors in there 70's toting two suitcases each is not safe and a 47 mile taxi or Lyft at that time or any time is not cheap..... We feel this is one more case of insurance thats great until you try to use it .....enough said.
Linda K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your review. We appreciate the additional information that you provided to Travelex on your situation. Here is their reply:
"Thank you for taking the time to express your concerns on Insuremytrip.com.
Travelex prides ourselves on our exemplary customer service and providing the benefits available to you on the policy purchased. We would like the opportunity to review the phone call made which references to call back later during business hours. Our Travel Assistance Company does assist in situations where there is a delay in transportation. This can be anything from helping to find new transportation to assisting with locating hotels to stay in.
However, we are unable to locate a call to our Customer Solutions Department, or our Claim Administrator from the phone number listed on your policy. We found one call to our travel assistance provider, OnCall International, however it was a bad connection and the call disconnected before the conversation was competed. We have been unable to locate any further calls.
Based on additional communication with you and InsureMyTrip’s review team, we will consider your inquiry closed. We empathize with the unfortunate situation you experienced with the train and the lack of cell phone service.
Our goal is to provide our travelers with the high level of service that they expect. Thank you for your business.
Kind Regards,
Amber"Aug 02,2019