Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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The trip included a
cruise
tour
Travelex
Travel Select
The value of a plan is truly understood if there is a claim and how the company responds to it. Without needing to use it, its hard to provide a review.
Bharani T. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
Fortunately, we did not need to use but it was reassuring to know we had coverage: especially after seeing 3 emergency evacuations on our cruise.
Jennifer H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
Nice to have an app that held all information regardless of insurance provider.
Robert D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I would just like to say for the price and all my items and trip was included can't beat the price and I felt comfortable on my trip like no worries !
Autavia W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
The "unthinkable" happened in England as I stepped off a train an hour before leaving for a Baltic cruise. I fractured my femur and, as a result, was transported to Ashford, England, where I had surgery the next day, plus an 8-day hospital stay. We had purchased a Travelex Select policy and my husband promptly informed the company when we arrived in the ER. The hospital accepted our proof of coverage without hesitation or demand of an up-front payment of any kind.
When I was medically fit to travel, the evacuation part of the policy kicked in. On Call Int'l., arranged for an very competent and caring R.N. to fly to England to escort us home. On Call made all of the air and driver arrangements from the hospital to Gatwick to home.
Regarding the claims process: I filed a claim two weeks after arriving home for the hospital bill and the nonrefundable trip expenses. The response was slow but finally the claim was paid in full, per the policy. The hospital system also was patient, realizing that it takes time to collect on insurance.
Observations:
1. My husband's lodging, meals, and transportation expense was classified under the "Trip Delay" portion of the policy with a limit of $750, with the remainder out-of-pocket to us. Most trip insurance policies seem to have a similarly low limit.
2. There was no explanation why the entire hospital bill wasn't paid at first. I asked Insuremytrip.com for advice. They appointed a claims advocate who quickly resolved the issue.
3. Having a policy with primary medical coverage, instead of secondary, was essential to avoid further delay and hassles.
In the end, we were happy with both the Travelex Select policy and also with InsuremyTrip.com
When I was medically fit to travel, the evacuation part of the policy kicked in. On Call Int'l., arranged for an very competent and caring R.N. to fly to England to escort us home. On Call made all of the air and driver arrangements from the hospital to Gatwick to home.
Regarding the claims process: I filed a claim two weeks after arriving home for the hospital bill and the nonrefundable trip expenses. The response was slow but finally the claim was paid in full, per the policy. The hospital system also was patient, realizing that it takes time to collect on insurance.
Observations:
1. My husband's lodging, meals, and transportation expense was classified under the "Trip Delay" portion of the policy with a limit of $750, with the remainder out-of-pocket to us. Most trip insurance policies seem to have a similarly low limit.
2. There was no explanation why the entire hospital bill wasn't paid at first. I asked Insuremytrip.com for advice. They appointed a claims advocate who quickly resolved the issue.
3. Having a policy with primary medical coverage, instead of secondary, was essential to avoid further delay and hassles.
In the end, we were happy with both the Travelex Select policy and also with InsuremyTrip.com
Carla M. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
Travelex
Travel Select
We purchased this plan because after comparing it to all the other Insurance companies and their plans this one offered the Most for a lower price. We are happy to say that there was no need to file a complaint because we had no issues or problems on our cruise and then land travels and flights home. We will be using the Travelex Select Plan again on another trip in the future.
Samuel L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
The best part, for you and us, is we didn't have to file a claim.
Diane C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
I satisfied with service,I will go again on May 14,2017 for 7 days.
Tanayuth N. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your 5 star review. Since you have not purchased the policy for the May trip, we have emailed you a quote.Apr 23,2017
The trip included a
cruise
Travelex
Travel Select
I purchased this plan, and am glad I did. I broke my leg in England, and the hospital there could not do the surgery for at least three weeks. So I called Travelex and they did a superb job of getting me back to the USA, where the surgery took place almost as soon as I arrived. Travelex sent a trauma nurse to get me home, arranged for a stretcher flight to take me home, had ambulances waiting in multiple places, had passport and customs officials process me on the plane before I got off, and paid my hospital bills and ambulance bills in England. They also arranged for the US hospital to be expecting me and have me signed in so I could immediately be prepared for surgery. I will never again travel overseas without this insurance. I have told my grown children that if they ever go out of the country that if they do not purchase the insurance that I will purchase it for them. In addition to getting me back to the USA Travelex promptly reimbursed me for things I paid for but could not participate in because of my accident -- because the insurance included trip interruption.
Michael S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Max
The true value of a Plan is what happens and how you are treated when you file the claim. Since no claim was filed, it is difficult to completely evaluate.
James B. would
recommend this plan to a friend or relative.