Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
The trip included a
tour
Travelex
Travel Select
Outstanding coverage at a fair price. Even though we did not need to use this insurance, we appreciated this company's excellent communication before and after the trip. Having an app on our phone in the event of an unxepected situation offered an extra layer of security.
Deborah S. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
tour
Travelex
Travel Select
I didn’t need to use the coverage this trip but I have in the past and that’s why I purchased a Travelex plan for this trip. The knowledge that I was covered certainly enhanced my trip. I was helped by two experienced agents from InsureMyTrip that made the process go smoothly. The plan covered everything I was concerned about and was good value for the cost.
Ellisa A. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Didn't have to use it so that was good.
Linda E. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
My husband is disabled and we traveled with a CNA employed through an agency. During the trip I became acutely and seriously ill. The CNA needed to care for both of us from then on. Travelex wouldn't cover the cost of her services for me because she was a "traveling companion." My illness caused an extra day's stay, an ER visit, and changes in transfers. All these were covered. The only available flight home was in first class which turned out to be a medical necessity as I needed to constantly recharge a medical device. Travelex wouldn't cover that cost because I had not contacted their doctor. Had the summary of coverage spelled out that their doctor had to be contacted to approve flying first, it would have been done. This requirement is in the fine print of the policy, according to the adjuster under the heading " Emergency Medical Evacuation." As a retired physician I see Emergency Medical Evacuation as needing a helicopter to get me out of the Amazon before my appendix bursts.
Ann-Marie P. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
Although we did not make a claim this trip having good travel insurance is real peace of mind.
John C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Will be back to insure our next trip.
Curtis S. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Having this coverage helped us to feel more at ease while traveling out of the U.S.
Fortunately, we encountered no unforeseen problems, so I have no first hand claims experience, but was glad to have had this coverage.
Fortunately, we encountered no unforeseen problems, so I have no first hand claims experience, but was glad to have had this coverage.
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I would definitely recommend Travelex to family and friends and I would use this plan again. They were helpful and prompt when we first inquired about the possibility of making a claim due to a family emergency. When it became necessary for us to cancel our trip we had the forms and the information we needed to file a claim. Once we submitted the necessary documentation they responded quickly and paid our claim. We were sorry to have to cancel our trip but very happy that we had purchased the Travelex Travel Select plan.
Patricia P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Fortunately did not need. But glad I had it and was easy to purchase from you.
Lee L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
For expensive trips, definitely yes. For lower-cost trips, no.
I recently learned that my credit card has travel insurance benefits.
I recently learned that my credit card has travel insurance benefits.
Florence S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
We are sorry to learn of the illness that you suffered during your trip. Unfortunately, there are no travel insurance policies that will cover the costs of services provided by a CNA that you are traveling with.
Your travel insurance provider, Travelex, responded with the following:
"Thank you for taking the time to post about your experience on InsureMyTrip.com
We have contacted the Claim Administrator, on your behalf, and we are happy to hear that you were eligible and reimbursed for the Trip Interruption, Trip Delay, and Medical Expenses, that you incurred while on your trip.
It is important to remember that insurance is highly regulated, and all claims are determined based on the documentation submitted in relation to the policy that was purchased. The policy details were sent to you on February 14, 2019 at 2:50 pm when the policy was purchased.
On page 5 of the policy details there is an explanation related to Trip Interruption, which states;
… the benefit payable … will not exceed the cost of economy airfare or the same class as the Insured’s original ticket, less any refunds paid or payable, by the most direct route. (emphasis added)
On page 7 under the Medical Expense Benefit, the policy details outline the below;
The Company will reimburse You for Medically Necessary covered expenses incurred to treat such Injury or Sickness during the course of the Trip provided the initial documented treatment was received from a Physician during the Trip.
Medically Necessary in the policy is, additionally, defined as a treatment, service, or supply that is ordered by a Physician.
That being said, the Claim Administrator would be happy to re-review your claim, if you have additional documentation that supports first class airfare was medically necessary and ordered by a Physician during your trip. They can be reached by phone at 1-855-205-6054, Monday – Friday, 7:00am – 7:00pm CST.
Kind Regards,
Amber"