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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have tour and visited Vietnam rated Travelex
4.27 out of 5
7
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Select
When my wife broke her arm a few weeks before our trip we had to cancel and were able to successfully utilize the Trip Cancellation coverage.

The policy did cover the value of Chase points used to pay for the non-refundable flights which was good and what I expected but was not certain of. Chase would have covered via secondary if needed but it was not needed.

I felt they were a bit slow in processing and stated a 30 day processing time which seemed a bit excessive. They also did not cover the non-refundable costs of Visas which were several hundred dollars and a bit surprising to me. They used an exclusion for government regulations as the reason but that seems pretty lame to me. This is trip cancellation coverage and Visa costs are something that are foreseeable and should be covered.
Nanci W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
We are getting older so we bought travel insurance for all of our trips. We found Insuremytrip through a search on the web it turned out very good. Insuremytrip offers good value for a reasonable cost through many good insurance companies.
From now on we will buy insurance for all of our trips through Insuremytrip.
LUU N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review for the Travelex Travel Basic plan. InsureMyTrip also appreciates your compliments on our website. Both Travelex and InsureMyTrip look forward to working with you on your next trip.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 31,2019
The trip included a
cruise
tour
Travelex Travel Select
I paid a lot of money for the plan. I was in a great deal of pain and unable to keep up on the trip. But I wasn't sure if I could get my money back and change my plane flight home, so I stuck with it and didn't really enjoy myself. I would have liked the name of someone to call from Asia to see if I could come back after the first week when the pain was really interrupting my trip. Just having a card with a number did not make me feel I would get the support I needed to make the change in itinerary.
Michele Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of discomfort that you suffered during your trip. The Travelex Travel Select policy does offer the following covered reason for Trip Interruption (found in your Summary of Benefits):

    "(a) Any serious Injury, death, or Sickness;
    (1) Occurring to You or a Traveling Companion, a Family Member traveling with You, that is so disabling as to cause a reasonable person to cancel or interrupt their Trip or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing your continued participation in the Trip;"

    They also provide the following contact information for 24 Hour Emergency Assistance:

    Within U.S.A and Canada 1-855-892-6495, Outside U.S.A and Canada 603-328-1373
    email: [email protected]

    Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Oct 22,2018
The trip included a
tour
Travelex Travel Basic
No claim. Trip went as planned with the knowledge I was covered if needed.
MELINDA B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Flight Insure
Cost seems high compared with flight insurance issued through credit card but the ease of purchase via internet was convenient.
Edward M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Max
Travelex's plans are somewhat better than others.
VICTORIA N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
My husband & I booked a trip traveling extensively across Vietnam. We booked full coverage, emergency evacuation, & flight cancellation/trip protection. Our travel insurance & booking was simple, easy & fast. I did it over the phone with an attendant's help & recommendations in a matter of minutes. Luckily we had no events or need to use our policy, but the peace of mind & good coverage was much appreciated.
Kathleen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    Nice job on the phone Daryl, thank you!
    Jul 13,2011
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