Travel Insurance Reviews for Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rate Travelex plans
(4.52 out of 5)
based on 1306 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 5 Travelex plans available. Prices paid recently for these plans range from $17 to $620 USD.

Showing 31-40 of 559 Reviews

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Filed claim
Travelex Travel Select
We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.
Sean P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We particularly wanted coverage for interruption of our trip due to the illness of a family member, since one of us has an elderly, frail mother. The coverage eased our minds.
Leona F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Basic
Unfortunately, for the first time in 30 years I had to file a claim when I fell and was unable to leave on my trip. Claim application was sent immediately with clear directions for filing, and the refund was issued promptly with no hassle. Will use them again and recommend highly. Thank you Travelex!
Carol D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Basic
It was great to know I was protected from some unforeseen circumstance. This policy was less expensive than that provided by my travel company with just as much coverage.
Edwin W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I felt reassured with Travelex's plan in place.
Nannette O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Select
I was able to add coverage later for the air portion of my trip. It was easy, just a phone call to update the coverage once the plans were complete. Fortunately I did not need to use the medical evacuation portion from Tibet.
Melinda B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The majority of the comprehensive polices we offer allow travelers to increase the insured trip cost. In the event you add additional trip expenses after you purchase a policy, you must call us within 10-30 days (policy specific) of adding the additional expenses so we can re-quote your policy and add the additional trip cost onto your existing policy.
    Aug 22,2014
Travelex Travel Select
I did not need to use it, but it was good to know I was covered. The customer service representatives were helpful in setting up the policy. We went to Newfoundland. It is a lovely, interesting, friendly country. I recommend a visit to it.
Sandra B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
Gives a piece of mind for a "fear of flying " person !
KATHLEEN G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
If you have coverage for part of your trip through your credit card then you should only take coverage for things that aren't covered. In our case trip interruption or cancellation, and baggage loss or delay were covered so we needed only medical coverage.
Herbert G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We had the almost unbelievable misfortune to have two, count them 2, 24-hour travel delays on this trip: one going, and one coming back. If something like that happens to you, be sure to save every piece of paper you get: old and new boarding passes, original itinerary, etc. You will need them to file a claim. The company was great. They paid the claim promptly and with a note that said: "It has been a pleasure to be of service."
Mark H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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