Travel Insurance Reviews for Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rate Travelex plans
(4.53 out of 5)
based on 1544 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Travelex Travel Select
Although ultimately I did not need to file a claim, when our travel plans were delayed by the airline and I phoned the insurer with questions, I felt as though the customer care representative was dismissive and curt with me.
Gregory F. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    We apologize that the customer service you received did not meet your expectations. We have shared your review with Travelex.
    Feb 24,2015
The trip included a
Travelex Travel Max
Travelex Travel plan is helpful in the event of unforseen emergencies during or before travel. Fortunately, my travel was uneventful, but, my family members had to cancel their trip. Hence, the Travelex policy was very helpful in claiming for the panelties charged by the airlines.
Archana S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
Was comforting to know we had travel insurance should we have needed assistance.
Pattie D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
I was reasonably happy with this plan, and would recommend it to other travelers. Before my trip, the government issued an advisory against traveling to Kenya. I called Travelex, and discovered that they would not cover us if we decided to cancel, since the terrorist attack prompting the advisory did not occur in a city on our itinerary. That is in the policy, so fair enough, I suppose. We ended up taking the trip, and had no problems in Kenya. However, we missed a connection in London due to inclement weather. We had to pay for food, transportation, and 2 nights at an airport hotel. Plus, we had no baggage, so we had to buy clothes. I called Travelex on our return home to initiate the claim. The representative sent me a form and instructions, and I submitted hotel, food , transportation and clothing receipts. Travelex paid for all but the clothing, and only then let us know that we had to make a separate claim for a baggage delay. I filled out the new form, resubmitted all the clothing receipts, and sure enough, we were reimbursed for the money spent. Everything worked out well in the end, so my only gripe was that the process was slow and had to be repeated, because the representative didn't explain that I would need to make two separate claims.
Jennifer P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Max
I purchased the Travelex Travel Max plan after putting down a deposit for an expensive trip, because it offered coverage for cancellation for work reasons, and there was a risk of that happening. The work change did not happen, but the premium paid for it was worth the peace of mind. Our trip went well, and we didn't have to make any claims, so I cannot rate the claims service.
William P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus - Flight Only
I was very fortunate that my beneficiary did not have to collect on this, as it was a flight life insurance policy. As always, my preferred airline did a great job of taking me to my destination, and returning me home without any issues.
Terry J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Select
What I liked about this policy was it did not have to go through my regular insurance. Gave me a great peace of mind.
Janice F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Select
We needed to file a claim on a prior trip with Travelex, and it was handled really well. From helping us with new flight arrangements, to covering an unexpected delay in the trip for several days. We are very happy with the plan and highly recommend it.
Iris R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
The cost was competitive and the plan appears to cover what I needed covered.
Jon P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Max
Since we did not have a reason to use the plan for any claims I cannot really evaluate the plan except to say that the sign up process was easy and the plan covered all of the situations we were concerned about. We are happy with the service and we will use them again.
Gerald L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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