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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have and visited Mexico rated the Travelex Travel Basic plan
4.65 out of 5
25
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
Easy to book this insurance. I would use this site again.
Mark T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Fortunately I didn't need to use the insurance, so I have no idea about settlement issues.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I think given the current Covid pandemic the quarantine section of the policy was not clear from a coverage standpoint. We were vaccinated well before our trip and took every precaution to remain safe but that section was not clear. Other than that it was a very good policy.
Troy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,
    Thank you for your feedback. We hope you had a safe and fun vacation. Upon reviewing the certificate, you will find that quarantine is a named peril for trip cancellation, trip interruption, and travel delay coverages if ordered by a treating physician. Although we can not predetermine any claims, our licensed representatives are available to assist with policy related questions seven days a week. If you have any further questions, or would like to speak with a representative, please feel free to call us at 800-487-4722 and we would be happy to help.
    May 05,2021
Travelex Travel Basic
Coverage was what we needed! Pleased not to have tested the claims system...
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Claim was paid before my cancelled cruise was over. Great service. Will use again.
William U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
great piece of mind
Albert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I didn't have to file a claim, but the detailed list of what was covered, the amount of coverage for the price, and the ease of purchasing the plan made planning our honeymoon much less stressful. My job often forces plan/vacation changes, so I was very nervous that we wouldn't be able to make a vacation we were planning so far in the future, but knowing I was covered helped immensely. I will use this service again.
Kaylynn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I had a trip delay and called for guidance. While my expenses were covered by the airline I was given advice on the next step if they were not covered. No promise of payment was made but did feel supported in the process.
Judith R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
It gave a comfort level that I can go on vacation and not be worried about what will happen if I get sick or hurt
Mary J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We were covered for a cruise with a 2 hour flight from our hometown to/from the cruiseport. We were to fly in the morning of the cruise. The day before we were to leave, our flight was cancelled for the next morning due to predicted uber cold weather. The airline put us on a flight that evening, so we were forced to stay in a hotel near the cruiseport. The insurance covered the cost of the hotel. The thing I'd like to point out is that I'd purchased the insurance for the original date. The insurance company was able to think outside the box and cover our hotel, even though the date wasn't within the original time frame of the trip. Kudos to them! The claim took about a week to process once the company had my documentation. Refund is by check.
Paul B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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