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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have and visited New Zealand rated the Travelex Travel Basic plan
3.85 out of 5
8
ratings and reviews
87%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
Didn't need to file a claim.
darrell b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great service and plan
Edward R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I was very happy with Travelex travel basic plan. Once I submitted my documents, I received a check for the total amount allowed. My phone was lost on an international flight and I immediately called Travelex and my agent, Candace, worked on my case. My claim was approved and I was sent me a check within 3 weeks. Great service! I will use them again.
LINDA L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I was fortunate not to have reason to claim, but was confident it would all go well if it had been necessary
Lynette C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Best part was not needing the coverage, of course. But second best was the fact that the company that issued the policy reached out to us while we were on our New Zealand trip to make sure we were OK after the earthquake that struck the country half-way through our visit there.
zachary t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Fortunately we did not have to utilize the policy. We did have the comfort of knowing that we had coverage for our trip.
Ilene D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
My son Thomas and wife insured the same trip at about the same time but from a different starting location. while on the trip, we compared notes and found that his insurance was about half the cost of ours and the stated values were the same. Why would that be? We thought we were requesting the same coverage but obviously something different came out.
James E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    There are a few factors that go into rating (premium) of a policy, age of the traveler is one of them. If you'd like to discuss further, please call us (see contact information below) and we would be happy to compare both policies and explain the differences.

    800-487-4722
    Eastern Time

    Mon-Fri 7:00am to Midnight
    Saturday 9:00am to 6:00pm
    Sunday 11:00am to 6:00pm
    Jan 18,2012
The trip included a
cruise
Travelex Travel Basic
DO NOT PURCHASE THIS CRAP INSURANCE. This is the third plan we have purchased through this garbage scow of a company and the first claim we've filed. It's perfect for those who want a false sense of security that their trip is insured. This junk plan is not worth the paper it's printed on. We filed a legitimate claim that was denied. Fairly priced, but worthless if claims are not fairly paid out. Total waste of money, time and effort.
MEREDITH L. would not recommend this plan to a friend or relative.
27 of 43 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.

  • Photo
    would have been more helpful if the reason for her claim was discussed.
    Sep 22,2012
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