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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,990
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
TravelSafe Basic
Did not use it but I felt comfortable with your company
Roy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We were fortunate that we did not have to use the plan. We do get a piece of mind by having it in place. TravelSafe Classic is a great comprehensive plan. Please don't leave home without some plan in place.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Too easy, great coverage, good price.
Harvey B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
My luggage was lost for the first three days of a 28 day trip. When I called, I was told the lost luggage benefit wouldn't be available until the airline declared my luggage lost which could take up to a month. The delayed baggage benefit is woefully inadequate for this situation. In the future, I will look for coverage that declares luggage lost after a reasonable period of time (2 - 3 days) or won't get coverage at all as this was useless to me. How could I replace 28 days of travel needs for $250?

My assumption was that I would receive the $250 for my lost time, additional costs etc. and was told that I needed to submit receipts for actual costs. Had my luggage not arrived on day 3, I would have lost an entire vacation day replacing items with no compensation for that lost time.

The person I spoke with about my lost luggage was very helpful and explained everything well. The coverage was just inadequate.
Elizabeth A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. Below is the response from your travel insurance provider, TravelSafe:
    "Dear Elizabeth,

    Thank you for taking the time to provide us with feedback. We value what our travelers have to say and always take it into consideration. We are happy to hear that you received good customer service, and do apologize that the coverage was not helpful for you in your situation.

    Our baggage delay benefit is only intended to reimburse clients for necessities needed to get through a day or two while their luggage is located. It is actual insurance and not an inconvenience benefit which is why receipts are required and at 12 hours is one of the shorter time periods before the coverage is effective. Our lost luggage benefit is more robust, but does require that the baggage actually be declared lost. Our benefits do work in the same manner as most in the industry.

    Again, we do apologize that our coverage did not meet your needs. Happy & Safe travels.

    Sincerely,

    Team TravelSafe "
    Sep 25,2019
TravelSafe Classic
Please Note that all questions were required to be answered in order for this review to be accepted/posted whether having used the insurance plan services chosen, or not.
My Comments: I didn't have to use the chosen insurance plan's services, and that's always great news!
I do commend the excellent services of Insure My Trip. They recommended the TravelSafe Classic plan to me, and I trust their judgment. This is the 3rd time I purchase travel insurance from Insure My Trip.
Nilda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Basic
I was fearful that something healthwise would happen during this trip so I picked a plan with a high medical coverage. Medicare doesn't cover foreign medical expenses. I didn't need the coverage but I had the peace of mind.
William Edwin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Basic
After shopping for plans, this plan was the best cover and value for money I could find. I will use this plan again.
Lynette R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
I have always received great rates for our travel needs. I just wish that you offered policies for multiple vacations in one year.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Michelle A
    Photo
    Thank you for your review. We do not offer any multi-trip annual plans that allow you to insure the cost of your trip, but we have Multi-Trip Medical policies which provide annual medical coverage for multiple trips throughout the year. All policies have trip length restrictions of either 30 or 70 days and will only cover international trips. In the future, please call us at 800-487-4822 and our licensed representatives can assist you with a quote and explaining the different plans available.
    May 29,2019
The trip included a
tour
TravelSafe Classic
I did not need the insurance, which is the best option!. If I had, it did cover a pre-existing condition and that was what I was looking for. Looked like a great policy. I am a travel agent and sell a different policy. I purchased this one. Seemed like a better price with pre-existing condition coverage. Happy that I did not need to use it!
Cheryl T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
Please Note that all questions were required to be answered in order for this review to be accepted/posted whether having used the insurance plan services chosen, or not.
My Comments: I didn't have to use the chosen insurance plan's services, and that's always great news!
I do commend the excellent services of Insure My Trip. They recommended the TravelSafe Classic plan to me, and I trust their judgment.
Nilda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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