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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have taken a cruise rated TravelSafe
4.64 out of 5
807
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
TravelSafe Basic
Have used insure mytrip several times never had need to file claim. Provides peace of mine.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
Paid my $-was insured-didnt file a claim. SOOOOO in essence I cant really say how satisfied I was
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic Plus
I have purchased travel insurance in the past but never filed a claim. In 2017 me and my wife planned to take a Mediterranean cruise and I purchased insurance from TravelSafe. Shortly after we put down our deposit and purchased plane tickets we found out my wife was pregnant. Since she would be in the third trimester at the time of the cruise, we decided to cancel our plans. I filed a claim with TripMate (they process the claims for TravelSafe) under the "cancel for any reason waiver" since pregnancy is not a covered medical condition.
Pros: As specified in the insurance contract, they did reimburse us for 75% of the cost of our plane tickets and trip deposit. Also, their price was reasonable relative to the other plans I looked at when I was shopping for trip insurance.
Cons: It did take them about three months to process the claim and for me and my wife to receive a check, even though it was a relatively simple claim. I don't know if that's standard for the industry. I didn't think the amount of paperwork was unreasonable, but I found it odd that they made me submit a bunch of tour information and then asked our travel agent for the exact same material. Luckily, our travel agent was willing to answer their questions and provide the information, even though we did not purchase the policy through her. If our travel agent decided not to answer their questions would we still have had our claim approved?
Matthew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Special thanks to your travel agent who assisted you in gathering the necessary documents. Although we cannot predetermine a claim, you could also have requested assistance from a claim advocate at InsureMyTrip who would have acted as your intermediary during the claim process.
    Nov 18,2017
The trip included a
cruise
TravelSafe Classic
This was a very good plan for what I needed. Thankfully I did not need to use it but was very sure if I had, I would have been covered. Too many people neglect to take out insurance, thinking it will never happen. I buy insurance hoping I will never have to use it but it gives peace of mind knowing it is there if needed!
Rebecca B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Consumer friendly and so easy to obtain an immediate quote with many options to choose from.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Didn’t need to file claim every time I have used your service but felt safe knowing if something unexpected happened we would be covered.
Peace of mind.....slept and vacationed well!!
Noel A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Fortunately I did not have to use this and I don't usually get trip insurance but this was a 15 night Hawaiian cruise and anything could go wrong with so many moving parts. Thankfully we were healthy and everything went 'almost' exactly as planned.
Michelle S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Comprehensive Peace of mind....
Trust me..... have had to use it twice over the years, once one day before cruise with death of parent
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I do not understand why the insurance coverage must be activated at the time refundable reservation deposits are made? It seems to make more sense to require coverage premiums when the reservation is paid for and deposit is no longer refundable?
Joseph D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Most of our providers who offer the Pre-Existing Conditions Waiver will require you to purchase your policy within the first 10-21 days of your initial trip payment. Some of our companies, like Travel Safe, do not require that you insure the full cost of your trip upfront and allow you to add on to your policy as your costs become non-refundable. This allows you to only pay for the coverage you need at that time, and not over insure.

    Please feel free to contact us if you have any questions or concerns. We are available 7 days a week at 1-800-487-4722.
    Oct 20,2017
The trip included a
cruise
tour
TravelSafe Classic
I didn't need to use the plan at all. I purchased it for my Disney Bahamas cruise after all the hurricanes lined up right before I was to set sail. It was nice to have the piece of mind that I had it if I needed it, but it was a bit expensive. I'm sure I wouldn't be saying that if I had needed to use the coverage though.
Gwendolyn N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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