Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.54 out of 5)
based on 6769 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 70 Tour Group plans available. Prices paid recently for these plans range from $4 to $788 USD.

Showing 1-10 of 2,777 Reviews

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Filed claim
Review by
on
for a trip to Indonesia. Indonesia.
The trip included a
Travelex Travel Basic
Unfortunately, for the first time in 30 years I had to file a claim when I fell and was unable to leave on my trip. Claim application was sent immediately with clear directions for filing, and the refund was issued promptly with no hassle. Will use them again and recommend highly. Thank you Travelex!
Carol D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
Nationwide Mutual Insurance Essential
The communication from this company was great. I was thankful that I did not have to use the service. Would recommend this to anyone.
Dawn D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Spain. Spain.
The trip included a
Travel Insured Worldwide Trip Protector Lite
Was easy to apply for coverage. I am glad it was not necessary to file a claim.
Yemny P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Peru. Peru.
The trip included a
Travelex Travel Basic
It was great to know I was protected from some unforeseen circumstance. This policy was less expensive than that provided by my travel company with just as much coverage.
Edwin W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Czech Republic. Czech Republic.
The trip included a
John Hancock Silver
I like the John Hancock Silver policy I purchased. The Czech Republic has stricter medical insurance rules, so pay attention if you're traveling there.
David F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Netherlands. Netherlands.
The trip included a
CSA Travel Protection Custom
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
M.H. Ross Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.

I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.

Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.

Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
The trip included a
Allianz Global Assistance Classic
I did not have to file any claims but the plan covered what I needed.
Rajni P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Iceland. Iceland.
The trip included a
Travel Insured Worldwide Trip Protector Lite
We had to cancel a $17K trip for medical reasons. InsureMyTrip and Travel Insured did exactly what was needed, did it promptly and with NO HASSLE to us or our doctors. Very Satisfied.
Charles G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Peru. Peru.
The trip included a
Nationwide Mutual Insurance Essential
Enjoyed the ease with which I was able to purchase the coverage I needed.
Rory P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
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