Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.54 out of 5)
based on 6835 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 69 Tour Group plans available. Prices paid recently for these plans range from $4 to $788 USD.

Showing 1-10 of 2,811 Reviews

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Filed claim
Review by
on
for a trip to India. India.
The trip included a
HCC Medical Insurance Services Atlas International
Reasonable cost, worth the peace of mind.
Angell R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Germany. Germany.
The trip included a
TravelSafe Classic
We had 1 of 3 bags lost for 9 days. The travel assistance company was constantly in touch with us and the air carrier with trying to locate and return the bag and their service was very good. However, the actual claim filing and processing time was lengthy and the phone representatives were not very friendly. Lastly $250 max for a day or 2 delay is ok, but for 9 days with clothing for 2 kids, $250 does not get you far clothing kids on vacation with no wash machine access.
Sonya K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We will share this review with the insurance provider, TravelSafe. For future trips, you can call us and speak with a representative to ensure that you receive a higher coverage limit for baggage delay. We are open 7 days a week, and our phone number is 800-487-4722.
    Oct 17,2014
Review by
on
for a trip to Kenya. Kenya.
The trip included a
CSA Travel Protection Custom
The trip to Kenya was wonderful. I did not need to file a claim, but the insurance policy allowed me to enjoy the trip. Thank you.
Carol W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to India. India.
The trip included a
RoamRight Preferred
After many extensive overseas trips, this was the first one where we had a claim. In India, foggy weather canceled a flight, which caused us to travel to another town in order to fly to New Delhi to catch our tour. We missed our first night in a hotel in New Delhi as a result, and Roam Right covered all these expenses. We had to keep our receipts to prove our claim, but we were issued checks in a timely manner. We were impressed with Roam Right.
Kenneth M. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
InsureAssist TravCan Premier
I am glad that you are out there. I like shopping for my basic needs. Trip insurance seems over priced to me, but I am happy that I didn't have to use. The true test will be what happens when I do have to submit a claim.
Nancy L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The policy cost for comprehensive policies is determined by the cost of the trip, the duration of the trip, and the ages of the travelers. Also, the optional "Cancel For Any Reason" benefit was selected on your policy and did result in additional premium.
    Sep 16,2014
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
CSA Travel Protection Custom
We took a 19 day trip from Ohio to Seattle for daughter's wedding and then 12 days of independent travel in SE and some interior.

One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.

Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
Robert P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Greece. Greece.
The trip included a
CSA Travel Protection Custom Luxe
My wife and I have traveled frequently since getting together 24 years ago. We have taken many cruises, done several European tours and have never taken travel protection coverage. This year, we booked travel to Greece and Italy. The trip included several segments and was a bit of a hodgepodge including several days in Venice, a 7 day cruise in Greece, several days in Athens and several days on the island of Kithera in Greece. We booked using points for hotels and some flights. Paid cash for the rest. At the last minute, I chose to take travel protection. We are now in our fifties. With several different segments making up our journey that was booked with several carriers, I felt the need to take some added coverage just in case we got into any trouble.

Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.

I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
John M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
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Value
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Satisfaction
  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
The trip included a
International Medical Group Patriot International
This coverage was affordable and just what I was looking for! Fortunately I didn't have to use it but it sure was nice to know it was there... just in case.
Elizabeth H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
Travel Insured Worldwide Trip Protector Lite
This plan did the job at a reasonable price. Fortunately, we didn't have any problems so we didn't have to test out how well it worked! Reasonably good buy.
Martha N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Ireland. Ireland.
The trip included a
Nationwide Mutual Insurance Essential
The price was very reasonable and I felt covered.
Laura C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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