Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.56 out of 5)
based on 8967 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
It appeared that this plan covered essential items that one needed during travel.
Shobhana S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
Acknowledgement of receipt of claim was prompt, Additional invoices were required and were sent within hours of receiving the request. But then there was a month delay with no contact. I had to initiate a call and was asked to sent the invoices again. The claim was for trip interruption and payment was for 7 out of 9 days. But initial payment included only 6 days. When I pointed this out, the additional payment was made, but with no explanation or apology for the incorrect initial reimbursement.
Jerry S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you need assistance with your claim, please contact InsureMyTrip and request a Customer Advocate. Our Customer Advocates can check the status of your claim, and attempt to expedite the claim process. Travel Insured has issued the following statement in reply to this review:

    After reviewing with the Claims Managers, Travel Insured International reported that it appeared the Claims Department had not received the attachments. Once the documents we re-sent, the claim was paid. When the air was discovered, the analyst sent a reply and advised she requested the difference, and the payment was issued right away. We apologize for any confusion and want to assure you that members of our claims department and their management team are always readily available to our customers, and they can be reached at 1-800-243-2440 to discuss a claim filing that has not resulted in a happy or satisfying. We look forward to assisting you in your future travels.
    May 11,2015
The trip included a
Trawick International Safe Travels International
Our cruise company offered travel insurance for $1,300. I spent several hours researching online and found an international plan through Trawick International. Not only did they offer the same benefits, but at less than $200. It was a real bargain and great peace of mind. I will definitely go directly to InsureMyTrip the next time we travel internationally.
KATHLEEN H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Nationwide Mutual offered reasonable rates for the various types of coverages. It appears nearly all travel insurance companies have steadily been increasing their rates over the past 5-6 years. It pays to shop all the companies!!
John Z. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Gold
The customer service was wonderful and helped me get the exact policy we needed. The plan gave us peace of mind given a precarious family situation.
Karen T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Good coverage for price.
ronald m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
The Cancel for Any Reason option would have been a great feature to add on, but wasn't available as I didn't purchase the plan within the right number of days.
Helen H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan offers a Cancel For Any Reason benefit if the policy is purchased within 24 hours of making the initial trip payment.

    Aside from CSA, the majority of travel insurance companies offering Cancel For Any Reason contain the following requirements:

    1) Purchase the policy within 10-30 days of First Trip Payment.

    2) Insure ALL prepaid and non-refundable travel expenses prior to departure.

    3) Trip must be canceled more than 2 days prior to departure date.

    If you meet all 3 of these conditions, most of the policies will reimburse you up to 75% of your trip costs, unless otherwise noted.
    May 05,2015
The trip included a
AXA Assistance USA Gold
Everything went well on trip, but was good to know that I had extra insurance in case something happened.
Janet W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureandGo Global Silver
The customer service representatives I talked with were very helpful and knowledgeable. Made my decision very easy! Thank you.
Marsha S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
Fortunately, I did not need to use the plan, but I did feel at ease knowing the plan was in place in case I did.
Steven C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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