Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My husband & I started buying insurance about 6 years ago. It seamed expensive each time I purchased it, but as our parents were aging I thought it was something we should do. We recently planned our longest and farthest trip for over a year to go to New Zealand and Australia. We were very excited, both of us healthy, when out of no where the night before, my husband got sick, and we went from 2 emergency room visits that night to being admitted to the hospital for 4 more days and he was not advised to travel for a few months after that due to follow up doc visits. On my initial call I was in quite a panic, but they were calm & understood and helped me deal with it all. All turned out good for my husband, and we rebooked the only other cruise/airfare available for a similar trip this fall. And we are buying the same policy we had last time with Generali. Why? Because due to their excellent response & assistance & clarification of what info they needed, etc. in order for us to get our money returned as soon as possible they deserve our loyalty. They were always available when I needed to ask a quesiton. I advise keeping detailed records, (I am fortunate that my husband did that) Also, know that that it will take time for all the paperwork (about 60 days) but the delays are not because of the insurance company, usually due to waiting on hospital records, etc. (they also warned me in advance about the time frame to collect all the data). My claim handler Chanel was fantastic.
Patrick H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
If you read most reviews, they are written by people who didn't file claims. After spraining both knees and ankles, this plan paid a total of $95 for crutches and nothing for small additional taxi and uber costs, since I couldn't walk. The rest of my medical was paid for by New Zealand. When I called their service number, I left a message and didn't get a call back. I finally called their emergency number and was told to go to an ER. They gave me an address, which turned out to be a doctor's office (not open at 5 a.m.). The exclusions in this policy/company are ridiculous: Charge the maximum, pay the very minimum at all costs. I would avoid them like the plague in the future and will share this information as broadly as possible.
Sherry L. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This insurance is a joke. My suitcase was damaged in transit. The amount of information required to file a claim is ridiculous, and a claim cannot be filed unless it is all received. For example, I no longer have a receipt for the suitcase, as this was purchased almost 2 years ago. It is a hard case suit case, and i cannot get an estimate for a repair (another required document), as the case is completely cracked and can't be repaired. The other information being requested is unobtainable also. Never again!
Nicole J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for taking the time to respond. We are sorry to hear that you are not pleased with the baggage claim process. However the requested documents are a necessary part of your supporting documents.
Generali Global Assistance advises that "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We want our customers’ online interactions to be seamless and smooth. One of our dedicated team members has sent links to you via email to facilitate your claim process. Should you have further questions, please contact (800) 348-9505 or [email protected]."Jun 11,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Did the job. Service not required. The cost was higher than I expected.
Robert S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not need to use the insurance but provides peace of mind. Wish it was not so expensive however.
Sheryl B. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I was alone in NZ (7800 miles from home), injured and in the hospital. My daughter started the process with you and you turned it over to on call international. they were fantastic. Provided me a choice of flights, business class, home and arranged for help at all airports (wheelchair). My claim was processed and finalized quickly and to my satisfaction. Will definitely use you again (although I hope I don't need to:) and recommend you to others. I've never had to use travel insurance before (i.e. file a claim) and hope I never need to but I will definitely purchase it from you for all future international trips.
Lori K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Did the trick- satisfied our tour operator and gave us peace of mind for a reasonable cost.
Cynthia O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Not really sure on the goodness of the plan because I never needed to file a claim, but I was glad I had the insurance. two others on the trip were either sick or injured and if that had happened to me, I would have returned home and filed a claim!
Gail N. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
The policy provided me with peace of mind for critical items I was most concerned about. Luckily, I did not have to file a claim, but good to know coverage was there if I would have needed it.
Nicole M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured LX
expensive for the coverage I needed
Sarah W. would
recommend this plan to a friend or relative.
-
Carol
Generally, Comprehensive plan premiums are based on the age of the traveler, trip cost and length of trip. Of course, you also selected the iTravelInsured LX plan which included Pre-existing Medical Condition Coverage, Cancel for Work Reasons, Cancel for Any Reason, Interrupt for Any Reason, Primary Medical 500,000 USD limit and Emergency Medical Evacuation 1,000,000 USD limit.
Please call us at 800-487-4722 if you have any questions or concerns.Feb 12,2019
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.