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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have tour and visited New Zealand rated our travel insurance plans
4.39 out of 5
300
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Glad I had protection, glad I did not need to file a claim.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
GoReady Insurance Choice
We have not made a claim with April Travel Protection Choice plan, but it was nice to know we had this coverage as there were many people getting sick on the cruise we took.
Gerald F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA Travel plan seemed to provide good value for the cost.
Scott O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GoReady Insurance Choice
Too many errors with administrative issues that, although brought to April's attention, no action was taken to correct after my request.
Joseph E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very sorry to hear that you were not pleased with the policy service provided by April Travel Protection. InsureMyTrip was aware of your request to correct the first name of traveler #2 that we received on 9/15/2017 and which April confirmed on 9/20/2017.
    We can assist you in the future on revisions to your policies if you call Customer Care at 800-487-4722 first. We will make and follow up on your request with the company on your behalf. Please also remember that we are available for questions Monday through Friday from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Oct 24,2017
The trip included a
tour
GoReady Insurance Choice
My wife purchased this plan when arranging for our trip to New Zealand. On the trip, the unthinkable happened: she became ill and died of pneumonia despite prompt, aggressive, excellent medical care. Procedures included air transfers by helicopter and airplane, and brief stays in 2 ICUs. April didn't always answer their phone promptly, and weren't much help while I was in New Zealand, but none was needed as we were well taken care of by the medical system and by Overseas Adventure Tours. On return, I initially thought they would pay the bills as they came in, but the policy clearly states that they reimburse for what I pay. After we straightened that out, I paid the bills, with a couple calls to NZ needed to prod the billing offices, and I submitted the receipts and credit card statements as requested. Review took longer than I thought it should, and communications from them were sometimes delayed and cryptic. But what counts is that in the end, they paid every penny of every bill without a hassle beyond getting the paperwork done. I give them full credit for being careful, thorough, and doing what they said they would do.
Paula H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Representative who helped me was very helpful and courteous. Thank you. Fortunately I did not need To place a claim.
Shirley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
We ended up choosing M.H. Ross because, when we first contracted with a different insurer, it was not clear how the time limit for pre-existing medical conditions was calculated. InsureMyTrip could help with this by highlighting how this calculation is performed by each insurer. We did not need to file a claim. Our limited experience with M.H. Ross was completely satisfactory.
Reade N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
We have traveled internationally quite a bit and only recently have begun to buy travel insurance. We have never had any incidents in which we needed to file a claim until our last trip. We are pleased to report that John Hancock promptly and fairly reimbursed us for our claim. Note to everyone who will file a claim: Keep all receipts.
Joseph T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
I can only rate it with five stars because I didn't have to use it! The real test would be if I had needed it and it either was sufficient or insufficient. But I am HAPPY that all went well and that I did not need it - the peace of mind was worth the price.
Karen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This plan gave me such peace of mind. I wasn't sure, at first, whether or not to even purchase trip insurance. But when I realized how affordable it was, and how easy it was to settle a claim. I knew I had to buy it. I will do so, from AXA, for every trip I take, from now on.
Dan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 27,2017
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