Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We purchased this plan for a trip we were planning to go on in Germany. The trip involved a river cruise on the Rhine River. Five days before we were to leave, we were notified by our travel agent that Emerald Waterways had notified him that the trip was cancelled due to low water levels in the river. We received a full refund from Emerald Waterways for the trip, a refund from British Airways and Emerald Waterways is covering the penalty for cancelling the flight. The only money we are out is what we paid to you to cover a trip that never happened. We contacted you and were told that we could use the insurance for an alternative trip in 500 days. Our trip in 2019 is already covered and we cannot travel during the time period that we would still have your insurance. It is ironic that the one thing we bought to cover us if we had to cancel our trip or had a snag in our trip is the one thing that is costing us money when the trip was cancelled by the cruise line.
Christine O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
It was easy to obtain the insurance and it offered exactly what I was interested in getting. Thanks
Patricia H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I had no claim per se, but needed help when my traveling companion lost his passport. Luckily I had a working phone with me so I called to ask "now what?" I was terrified because not only might I miss the cruise, it would be hard to get a replacement because I'm changing locations almost daily. The representative I spoke with seemed to be unsure - as if this the first time someone has lost their passport. She said she would call back with more information. Later she did but only said "I found out you need to locate a US embassy. There is more information I'm entering in your record so you should call us back for it." Why in the world did she say I had to make another call to get it??? Is she charged for the length of her phone calls...or monitored by how many calls she takes in a day....or what? The only good news is that the following day the passport was found and turned into the lost and found at the train station.
Daniel G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
I had to cut short a tour this summer because of a medical problem. At home, I gathered all the documents that the insurer required for Trip Interruption and sent the packet to I Travel Insured by Priority Mail. I called the insurer about ten days after the package had arrived according to USPS tracking. The rep I spoke to checked and said it had NOT arrived--but he would check again and call me back in 2 days. Never happened. So I called again, spoke to someone else and got same response even after I had sent USPS tracking showing the date and time it had arrived and that it had been picked up that day. Neither rep said "sorry," "must be a problem at our end,"--nothing the least bit concerned or helpful. I then contacted Insure My Trip, and they
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
Judith L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
-
IMG RR Team Account
International Medical Group
We are sorry we have not meet your expectations. We value your feedback and take concerns such as yours very seriously. We currently do have a backlog in claims, and have escalated your claim for processing. We are in process of training an additional team to handle claims in a more timely fashion so this does not affect customers in the future. We will be in contact with you soon with final determination on your claim. Thank you for your patience.Aug 21,2018
-
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Didn't need to use so really can't tell if their claim service is good or not.
Richard K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Since I didn't have a claim, I have to say that the insurance provided the protection I sought.
David B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Hard to rate, Was happy that before we left I received an email with instructions and numbers to call.. But, the true test of an insurance company is how easy are they to deal with and how quickly are they to pay for claims. Thank Goodness that we did not need to do this.
Irwin T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Fortunately we didn't need any of the services (claim, etc.) but it looked like global covered all we might need.
Vergie M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I would just remind travelers that when they make their reservations they need to do the travel insurance at the same time or preexisting conditions are not covered. This was my fault for not knowing.
Fiona E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
fortunately, didn't need to activate the policy, but at 74, was glad to have the safety net. signing up was easy and they let you pick the options you may need.
PENELOPE G. would
recommend this plan to a friend or relative.
We are glad to hear that you requested the assistance of an InsureMyTrip advocate. Our customer care representatives are non-commissioned representatives who work to find the best plan for you. As you explained in your review, our Anytime Advocates supported and facilitated the claim process on your behalf.
Please feel free to call us at 800-487-4722 if you have any further questions.