Travel Insurance Reviews for Tour Packages

If you've booked a tour with a tour operator or are taking a group tour during your upcoming vacation, you may want to read plan reviews from other travelers who took tours. You can select the Filed Claim filter to see only reviews from customers who took a tour and filed a claim.

Customers rate Tour Group travel insurance plans
(4.56 out of 5)
based on 9477 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: tour and Alaska
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Filed claim
The trip included a
Nationwide Mutual Insurance Essential
We luckily didn't need to file a claim but we absolutely felt so much more confident knowing that coverage was there if we needed it. We compared many plans and read a lot of reviews and this plan had the same coverage as many plans that cost quite a bit more. The reviews were mostly positive from those that did have to file a claim. I suggest purchasing travel insurance within 14 days of booking your trip because you have more options available for the same price.
Judith S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Very saisfctory in all phases: polite and very helpful concered representives, quick claim service, willingness to allow other factors to come into play, speedy reimbursement, very complete coverage.....I give a 5+ (AAA).
David B. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travel Insured Worldwide Trip Protector
I was forced to give it a satisfaction value that I don't really agree with. I wanted to give all middle of the road values as we didn't use the insurance so don't truly know how good it is. Using the insurance is the obvious test for how good it is & how to rate it. However, one always prefers not needing to use it, which then makes rating it difficult. Obviously, I thought it showed decently or we wouldn't have purchased it. However, until a plan is used one truly never knows how good it is.
Candy H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
It was impossible to print the info. Representative said that the printed material
would be mailed to me. Very nice, but it did
not arrive before my departure. I do have it now and will file it for future reference.
Gail J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
I have already recommended TruTravel to others and purchased it again for us because we had to file a claim for a cancelled trip in 2009 and our claim was paid to our complete satisfaction with no problems or hassles
whatsoever. We will continue to buy this plan whenever we travel.
Juliette D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Prime
I did not have to file a claim this time. but the peace of mind, when you are relying on bush flights to keep you on a semi-schedule, by having trip insurance was great. Next time we do this sort of thing, we'll be back.
Roger J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
A portion of our trip involving offshore flights was cancelled due to weather. The tour company refunded essentially all of the trip cost ($4K), but retained an "administrative fee" (whatever that is) of $80. I filed a claim for this and it was paid promptly and without any hassles. A tiny claim to be sure, but it was handled efficiently and is the only basis upon which I can make a report.
Kenneth A. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
I did not have to rely on my plan, but it was a close call when my husband became temporarily unable to walk (but resolved prior to the trip). A story from our local newspaper reported that a travel insurer denied a claim because the insured did not buy coverage for the entire amount expended on his trip. This raises an issue, because there is pressure to buy the insurance within a certain time period after making the first payment for the trip. At that point, not all the expenses are known. I estimated our total trip cost for the purpose of buying insurance, but this might not have been sufficient had we needed to make a claim. We did not know the total amount until close to the time of the trip, as we visited a number of places over a month, and were still making hotel reservations just prior to departure. It's an issue I will clarify before I purchase another policy.
Ellen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
hard to review policy when no claim was submitted
carl p. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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