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American Express plans have an average rating of 4.4 out of 5 stars. Click to read reviews for American Express plans.4.4 out of 5 stars. Click to read reviews for American Express plans.4.4 out of 5 stars. Click to read reviews for American Express plans.4.4 out of 5 stars. Click to read reviews for American Express plans.4.4 out of 5 stars. Click to read reviews for American Express plans. based on 429 customer reviews.

For Residents of: AL, AR, AZ, DC, DE, FL, HI, IA, ID, IL, LA, MA, MD, ME, MO, MS, ND, NE, NJ, NM, NV, OH, PA, RI, SC, TN, TX, UT, WI, WV, WY

Silver, Gold & Platinum Plans

American Express Travel Insurance provides a full spectrum of competitively priced travel insurance products to meet all types of travel needs.

Whether you are traveling in the U.S. or Internationally, you can have peace of mind knowing you have first-rate coverage brought to you by American Express Travel Related Services Company, Inc., a leader in the field of travel, and underwritten by AMEX Assurance Company. For over 150 years, American Express has been one of the world's most trusted providers of travel services, with an enduring commitment to outstanding customer service. This tradition continues with our Travel Assistance program, a support system available to all American Express Travel Insurance customers through a 24-hour hotline.

American Express Travel Insurance products reimburse you for all sorts of unexpected travel expenses that other insurance sources (like your homeowner's plan, your medical plan, or the airline) may not cover, including:

  • Trip Cancellation/Interruption
  • Lost or Stolen Baggage
  • Baggage Delay
  • Trip Delay
  • Travel Accident Protection
  • Emergency Medical Evacuation/Repatriation
  • Emergency Medical/Dental Expense

For Residents of: AK, CA, CO, GA, IN, KA, KY, MI, MN, MT, NC, NH, NY, OK, OR, SD, VA, VT, WA

Global Travel Shield Classic & Deluxe Plans

When you insure your trip with Global Travel Shield®, you get the added peace of mind of knowing you have first-rate insurance coverage that is offered by American Express Travel Related Services Company, Inc., and underwritten by AMEX Assurance Company. For over 150 years, American Express has been one of the world's most trusted providers of travel services, with an enduring commitment to outstanding customer service. This tradition continues with the comprehensive coverage and service of Global Travel Shield.

Global Travel Shield provides a full spectrum of travel insurance products to help protect you and your family. Global Travel Shield products reimburse you for all sorts of unexpected travel expenses that other insurance sources (like your homeowner's plan, your medical plan, or the airline) may not cover, including:

  • Hotel accommodations during trip delays
  • Trip cancellations/interruptions
  • Lost, damaged, stolen or delayed baggage
  • Emergency medical and dental care
  • Emergency medical evacuation
  • Flight insurance for loss of life or serious accidental injury

  • About
  • Claims & Assistance

For Residents of: AL, AR, AZ, DC, DE, FL, HI, IA, ID, IL, LA, MA, MD, ME, MO, MS, ND, NE, NJ, NM, NV, OH, PA, RI, SC, TN, TX, UT, WI, WV, WY

Silver, Gold & Platinum Plans


  • Toll free number to Claims & 24 Hour Emergency Assistance
    • (800) 228-6855 (Within US)
      6am - 5pm GMT, Monday-Friday
    • (303) 273-6497 (If overseas, call collect.)
  • Claims Fax Number
    • (800) 618-8312
  • Claims Mailing Address
    • American Express Travel Insurance
      PO Box 53701
      Phoenix, AZ 85072-9872

For Residents of: AK, CA, CO, GA, IN, KA, KY, MI, MN, MT, NC, NH, NY, OK, OR, SD, VA, VT, WA

Global Travel Shield Classic & Deluxe Plans


  • Claims & 24 Hour Emergency Assistance
    • (800) 332-4899 US and Canada
      7am - 9pm CST, Monday-Friday
      8am - 6pm CST, Saturday-Sunday
    • (303) 273-6497 (If overseas, call collect.)
    • Customer_Service@GlobalTravelShield.com
  • Mailing Address
    • Global Travel Shield
      P.O. Box 53701
      Phoenix, AZ 85072-9872

For residents of all states who purchased Global Travel Shield Classic & Deluxe Plans prior to 07/25/2011:


  • Claims & 24 Hour Emergency Assistance
    • (800) 332-4899 US and Canada
      7am - 9pm CST, Monday-Friday
      8am - 6pm CST, Saturday-Sunday
    • (303) 273-6497 (If overseas, call collect.)
    • Customer_Service@GlobalTravelShield.com
  • Mailing Address
    • Global Travel Shield
      P.O. Box 53701
      Phoenix, AZ 85072-9872
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