Travel Underwriters is a leader in the Canadian travel insurance marketplace, developing unique products to protect travellers for more than 40 years. Together with affiliate OneWorld Assist, it delivers the highest level of support when travellers face an emergency through a multilingual customer call centre and experienced travel assistance team.
A pioneer in travel insurance
Since 1964, Travel Underwriters has been at the forefront in launching new travel insurance products. It was the first in Canada to offer Trip Cancellation/Trip Interruption Insurance, and the first to develop a multi-trip medical insurance policy designed for frequent travellers.
Travel Underwriters provides creative and comprehensive protection for any travel emergency through its core emergency medical products and its wide range insurance options.
Pre-eminent firms including certain Lloyd's Underwriters, severally and not jointly, and Industrial-Alliance Pacific Life Insurance Company underwrite our travel insurance lines.
Emergency medical assistance when it's needed
Every day of the year, our 24-hour emergency lines are open. If travellers are injured anywhere in the world, our claims staff will provide guidance and experience needed to navigate through critical situations.
Superior service for travellers
Travel Underwriters and affiliate OneWorld Assist have worked together successfully for more than 25 years, providing quality care for travellers. OneWorld Assist's team of multilingual case managers provide a variety of assistance and coordination services: liaising with doctors, dealing with foreign embassies and consulates, and handling invoices so travellers never see a bill are just some of the services provided.
About the company Travel Underwriters and OneWorld Assist are member companies of TU Group, an organization established in 1964 to provide insurance and health care services to North American consumers. Areas of specialty include insurance products and services, health care management and international travel and medical assistance services.
TU Group companies include Travel Underwriters, OneWorld Assist, OneWorld Medicare, and TravelGold Mexico. TU Group is based in Richmond, BC, with offices in Calgary, Toronto, Montreal, San Diego and Mexico City.