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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have taken a cruise and tour rated InsureAssist
4.50 out of 5
314
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
InsureMyTrip was a fast and efficient way to compare different coverage options for our complicated trip to the Galapagos and Ecuador. We appreciated that our questions were quickly answered in a timely manner.
Wayne F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My responses are preliminary as the true measure of the plan's quality can only be determined after a claim has been processed. Fortunately none was required, however the uncertainty remains..
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I fell and broke a tooth while in a remote and rural area of Thailand just a few days before my planned return to USA. I sent an email claim to Nationwide alerting them that I could not find medical assistance where I was and would get medical/dental attention the very next day that I returned to civilization(USA). I did that and then submitted the paid bill with my claim officially to the carrier. That was just rejected on the grounds that I should have gotten emergency treatment while in Thailand, which I explained was unavailable. That is unreasonable and unfair and was a sour and dissatisfied end to me doing business with you and Nationwide.
Lewis S. would not recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    I apologize for the inconvenience and your experience on your trip. Unfortunately, claims departments will need proof the incident happened while on your covered trip. If you did not seek treatment of any kind there is no way to certify it happened on your trip.
    Mar 12,2014
The trip included a
cruise
tour
InsureAssist TravCan Premier
Bought the plan but didn't have to use it.
Ken L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
It was easy to work with the representatives to figure out the best plan and price for us.
Julius R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I'm glad that everything worked out for my trip. The experience I had with the InsureAssist TravCan plan purchase had been very pleasant and professional with excellent follow through. I'd highly recommend it to others.
Julie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
The InsureMyTrip staff is always great and patient when I'm shopping for a travel plan. We did not use the plan I purchased but after review it seemed the best fit for our needs.
Catherine K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TripMed
Thankfully we didn't have to use it but it was a great peace of mind knowing that if we needed to, we had coverage and it was affordable. Thank you for providing this service.
Hayden C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TripMed Multi-Trip
The process on buying this plan is good, other than that don't know too much about it.

It's a peace of mind to have a trip insurance. We were lucky to return home safely without instance. We wouldn't know how good this coverage is until we need to file a claim - how difficult and how much we could get covered, etc,; hopefully we never need to do it.
LillianLiu H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I can't say whether the insurance was good or not because we did not use it, thankfully.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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