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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have tour rated InsureAssist
4.57 out of 5
951
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
My policy worked as a secondary coverage, and in such case you need to have a proof whether the primary insurance or carrier covered some of your loss. My suitcase was damaged by carrier (cruise line). I submitted my claim to InsureAssist not having proof whether the carrier covered my loss. They explained to me that I had to file the first claim with the cruise line. I filed a claim with the carrier and was partially reimbursed by them. After submitting carrier's statement of reimbursement and other required documentation, I receive full reimbursement from InsureAssist very promptly. They were very responsive. Thank you.
Yuriy N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
There was a degree of reassurance in knowing that we had coverage to protect us from many of the unforeseen events that might have disrupted our plans.
William H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
A lady on our tour had to use her insurance due to an accidental injury. I will never take a trip without insurance. InsureMyTrip was reasonable and I would use it again.
Millie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Once my paperwork was submitted, it was dealt with promptly and professionally. There was one issue which was handled immediately, and then I was paid. I would highly recommend this insurance. I was disappointed to have to cancel my trip, but at least I didn't lose money and have to pay for a trip I didn't take.
Virginia B. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Although I didn't have to use the coverage, it gave me a feeling of security in the event I needed trip and/or medical assistance. I would definitely purchase it again on future trips.
THOMAS B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
We loved the plan, we will use it again and have recommended it to several others for upcoming cruises. Also the representatives have been very helpful when my internet system fails me.
Robert K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
InsureMyTrip gave us a reasonably priced insurance plan as an alternative to the plan offered by our tour operator. Fortunately we did not have to make a claim.
Philip H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Our Mom is 92 years old and doing well but we always worry about her when we travel. InsureMyTrip gives us many options as we travel and peace of mind. Fortunately, we have not had to interrupt a trip or file a claim.
Mary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Gave us "peace of mind"
Edward M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The key drivers for us were: A. the Medical Insurance being primary and B. the bag delay/theft allowances. Fortunately, we didn't have need of either of these features, but it was nice knowing that if we had an issue we were covered. One of the travelers with us had their bag delayed a day by the airlines, and it took 3 days for it to catch up with us on the Safari. Good thing the camp did laundry and others in the group lent them clothes.
Stephen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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