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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have tour rated InsureAssist
4.57 out of 5
951
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
Great piece of mind for the things that could go wrong. Fortunately we did not need it but others in our group needed insurance due to accidents.
Quinton H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I particularly liked the customer service representative...who cut right to the chase in terms of learning the salient facts of my life and then recommending the best policy for the money and circumstances. No waste of time...no up selling.....just good advice.
Rosalind R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I was pleasantly surprised by the quick response to my claim.
Edry G. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
The peace of mind is worth it to us. We make long (over 2 weeks) trips overseas. We don't want to have to freak out if something goes wrong health wise, or logistically that impacts our lives while traveling.
Stephen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
My responses are preliminary as the true measure of the plan's quality can only be determined after a claim has been processed. Fortunately none was required, however the uncertainty remains..
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I fell and broke a tooth while in a remote and rural area of Thailand just a few days before my planned return to USA. I sent an email claim to Nationwide alerting them that I could not find medical assistance where I was and would get medical/dental attention the very next day that I returned to civilization(USA). I did that and then submitted the paid bill with my claim officially to the carrier. That was just rejected on the grounds that I should have gotten emergency treatment while in Thailand, which I explained was unavailable. That is unreasonable and unfair and was a sour and dissatisfied end to me doing business with you and Nationwide.
Lewis S. would not recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    I apologize for the inconvenience and your experience on your trip. Unfortunately, claims departments will need proof the incident happened while on your covered trip. If you did not seek treatment of any kind there is no way to certify it happened on your trip.
    Mar 12,2014
The trip included a
cruise
tour
InsureAssist TravCan Premier
Bought the plan but didn't have to use it.
Ken L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Wish it were not necessary, but trip insurance at this point - for baby boomers with elderly parents still alive - is just a necessity.
Lynette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
It was easy to work with the representatives to figure out the best plan and price for us.
Julius R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I'm glad that everything worked out for my trip. The experience I had with the InsureAssist TravCan plan purchase had been very pleasant and professional with excellent follow through. I'd highly recommend it to others.
Julie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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