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Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers who have tour rated the InsureAssist TravCan Premier plan
4.57 out of 5
514
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan Premier
I can't say whether the insurance was good or not because we did not use it, thankfully.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Two weeks before leaving I had emergency back surgery. Within a month, I had all funds back and this policy paid the penalties charged for cancelling so close to departure. Some slight glitches in that I was supposed to visit Hawaii and then continue to scuba in Micronesia and didn't have actual receipts other than email from outfitters. I had to send insurance company my charge card bill to prove what was paid, even though I had complete details from the overseas outfitters. I bought from them because of medical evacuation for scuba, but was glad there was enough cancellation coverage, too! Always buy insurance, never had to cancel or use it before!
Linda M. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I was disappointed as I was unable to speak to anyone who could help me when I tried to make a claim. I had to wait 48 hours and call the USA.
Hanora L. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback. Claims departments typically have normal business hours. There is a 24-hour emergency assistance line you could have dialed if this was an emergency.
    Feb 05,2014
The trip included a
cruise
tour
InsureAssist TravCan Premier
We disembarked from the cruise ship and discovered our flight home had been canceled due to the ice storm that closed the airport. We were delayed 3 days and InsureAssist TravCan Premier reimbursed all of our submitted expenses for those 3 days. We were pleased with their service.
Connie B. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
In future I would pay for the "cancellation for any reason" coverage. We had to change our plans due to issues at the location that didn't qualify as "terrorism" or a covered event, so coverage wasn't available. The tour company made it up to us, but if they hadn't we would have been out extra expenses without insurance. My bad, not the companies.
Joanne S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Luckily I did not have to use the plan; however, the coverage provided gave me ease of mind while traveling.
Sandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Easy to sign up, cost competitive, and had financial default coverage included in this policy.
Harry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Although we did not fie a claim, we felt that our needs were covered in the event we had to.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
On a transatlantic cruise, my husband suffered from toothache. The ship's doctor gave him antibiotic and pain meds and told him to file with trip insurance. We tried but were told that coverage was only for accident to healthy tooth. We had Premier plan which was far from premier.
Michael P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    We passed your feedback along to InsureAssist. InsureAssist claims department states that the injury has to be to a sound and natural tooth, which resulted from an external source.
    Dec 18,2013
The trip included a
tour
InsureAssist TravCan Premier
Trying to find the right plan can be a little complicated. We talked with some advisers, found what would work for us and the purchase was smooth and easy. We were pleased that we didn't need to file a claim, but it was a comfort to know it was there if we needed it.
Barry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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