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Customer Care Analyst

Working in the Customer Care Department, the Contact Center Analyst serves a critical role in helping the department to operate effectively. The role supports department operations, through workforce planning, performance reporting and acting as a subject matter expert and project resource for the department. The successful candidate will be able to work effectively with leadership within Customer Care team, as well as with resources from other departments, and will have a thorough knowledge of IMT products, services, and systems.

This is a full-time (40 hours/week) position with benefits, and is available for a remote work arrangement.

Responsibilities:

Desired Qualifications:

To apply for this position, please send an email to [email protected]

InsureMyTrip is an equal opportunity employer.

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