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Airline Quality Ratings for 2018 are the Highest Ever

A busy airport terminal with many blurred moving people and a yellow and black sign directing to the baggage and arrivals hall.

Each year, a statistical analysis of the major airlines operating in the United States is released based on customer complaints filed with the Department of Transportation. Four areas are included in the report: on-time arrivals, involuntary denied boardings, mishandled baggage, and customer complaints.  Regardless of what you might have heard about the reputation of a

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