CSA Travel Protection Custom Luxe

Of the two plans offered by CSA, Custom Luxe offers the highest limits of coverage and builds off of the coverages offered in the Custom plan. On top of the coverages from the Custom plan, Custom Luxe offers:

  • Financial Default (if plan is purchased within 24 hours of the final trip payment)
  • Pre-Existing Conditions accepted (when certain requirements are met)
  • Accidental Death and Dismemberment
  • Rental Car Damage Coverage (Not available to residents of Texas)
  • Optional Trip Cancellation For Any Reason (available if certain requirements are met. Not available to residents of New York), which will reimburse up to 75% of your trip cost insured if you have to cancel the trip up to 48 hours or more before your scheduled departure date due to something other than a covered reason

Along with the coverages offered, the Custom Luxe plan offers a range of emergency assistance and concierge services. From providing medical referrals and travel advisories to arranging event tickets and scheduling golf tee times, assistance is just a phone call away.

The plan information below is nonspecific. To see actual amounts and to check plan availability, get a quote.

Plan Info
Plan Type
View Certificate
View Certificate
Refund Policy
10 Day Review Period
Insurance Underwriter
Generali US Branch
AM Best Rating
Years in Business

Coverage amounts are per person, unless otherwise noted.
Click a coverage to read details or view the full certificate.

Trip Protection
Trip Cancellation
Trip Cost
Trip Interruption
Trip Cost + 50%
Financial Default
14 day wait, if purchased prior to or within 24 hours of Final Trip Payment
Terrorism in Itinerary City
Foreign & U.S. Domestic
Interrupt for Any Reason
Cancel for Any Reason
75% of non-refundable trip cost [Requires purchase within 24 hours of Initial Trip Payment and certain conditions to be met. This coverage is invalid if the per-person Trip Cost will be over $10,000] (+$)
Baggage Loss
Baggage Delay
12+ hours
$500 max.
Travel Delay
6+ hours
$1,000 max.
Supplier Default
Medical Limit
$250,000 (secondary)
Complications of Pregnancy
Included in Medical (secondary)
Emergency Medical Expenses
Pre-Existing Conditions
Sudden Recurrence
If purchased prior to or within 24 hours of Final Trip Payment and certain conditions are met
Lookback Period
180 Days
Pre-Existing Condition Period
Medical Evacuation
Evacuation from
Evacuation to
Evacuation criteria
Accidental Death
24-Hr Full Coverage
Common Carrier
Included in Accidental Death - 24-Hour
Flight Only
Additional Benefits
24-Hour Emergency Assistance
Rental Car

Identity Theft Services

On Demand Medical Care
Available to
U.S. Residents

Customer Ratings

Our customers rate the IMT Travel Visa Medical plan on our site

on average based on 215 reviews.

Better Business Bureau Rating

A.M. Best Rating

Latest Reviews

CSA Travel Protection
Custom Luxe
When I found myself lying flat on my back in the middle of a busy Bangkok street after being hit by a man on a bicycle, the first thing that ran through my mind was, "Thankfully, I have good travel insurance!" As it turned out, I was fine and did not need medical attention, but it could've been quite serious. I'll never leave the country again without CSA - the plan I purchased had the best medical coverage value by far.
Janis V.
CSA Travel Protection
Custom Luxe
Unfortunately, we had to use the plan as our trip needed to be canceled. The folks at CSA were understanding, efficient and competent. The response time was remarkable and I will use them for our next trip.
James S.
CSA Travel Protection
Custom Luxe
I did not have use it, but it was good to know it is there as a back up.
See all reviews

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