InsureAssist is a leading provider of direct-to-consumer (DTC) travel protection insurance products and services.
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The key drivers for us were: A. the Medical Insurance being primary and B. the bag delay/theft allowances. Fortunately, we didn't have need of either of these features, but it was nice knowing that if we had an issue we were covered. One of the travelers with us had their bag delayed a day by the airlines, and it took 3 days for it to catch up with us on the Safari. Good thing the camp did laundry and others in the group lent them clothes.Stephen E.
This the second time we bought insurance form InsureMyTrip. I found the process of procuring the insurance fairly easy. No high pressure from the representative, he was very helpful in making my decision, and answering my questions. Should I need trip insurance again, I will most definitely go to this company first. I don't know how they are if a claim is filed. I've had a bad experience in the past with a different company. These folks describe a good process that, if it works as they say, will make the claim process easy.William B.
The insurance I bought had everything we needed for our trip. It covered many possibilities and I am sure that if we had a problem it would have been covered.Gary B.
Our trip was delayed for 3 days due to canceled flights because of a snowstorm. I called the claims dept. to see if we could claim the trip cost , as we were going to miss the first 3 days of the tour and would like to reschedule it for another time. I was told that yes we were covered if flights were canceled for 24 hours but only if the airport was officially closed. Seems like a loophole, as all flights in and out of the airport were canceled but the airport was not "officially closed." They said we could put in a claim under the trip delay coverage which had a limit of $150/day to a maximum of $500 total. This was done and the claim was processed promptly.Mary H.
My sister broke her Arm on the trip. Your prompt payment of her medical claims plus cancelled excursions will make me very satisfied with your insurance.Ilene W.
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