John Hancock Insurance Agency, Inc. Gold

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The John Hancock Gold plan offers the highest coverage limits of the three plans provided by John Hancock Insurance Agency on InsureMyTrip. The plan includes many of the standard coverages included in comprehensive travel insurance plans, as well as other helpful benefits and optional upgrades to make the plan meet your needs.

In the Gold plan, you’ll find the standard benefits to protect your travel investment. Trip cancellation, trip interruption, travel delay, baggage protection, emergency medical and emergency medical evacuation are all coverage offered by this plan.

The Gold plan also offers coverage for missed connection and itinerary changes. For instance, if you miss your cruise, due to a covered reason (like a weather-related flight delay), this plan offers a benenfit to help with the cost of getting you to the next port of call to meet your cruise. Also, if your travel supplier changes the itinerary on your trip due to a covered reason which prevents you from participating in an activity pre-paid prior to departure, then you may be entitled to reimbursement.

Like the Silver plan, the Gold plan does provide coverage for pre-existing conditions – if you are eligible. In the event that you have to make a claim due to a covered medical reason, the pre-existing condition exclusion may be waived if the plan is purchased within 14 days after making the initial trip deposit (and all other eligibility requirements are met).

This plan also lists several additional benefits available for purchase. If needed, you can add on rental car collision coverage as well as an adventure sports rider. If you add rental car coverage, be sure to check with your rental car company to see if they will honor the coverage. If you are planning adventure sports such as bungee cord jumping, scuba diving (up to certain depths), or skydiving, the rider may be a good option for you to expand coverage due to injury during one of those activities.

Coverages and Plan Info

Coverage amounts are per person, unless otherwise noted.

Plan Summary

Comprehensive travel insurance plans offer the most benefits and optional coverages. These plans provide the best protection for the investment made in a trip.

Highlighted Coverages

Trip Cancellation
Trip Interruption
Baggage Loss
Baggage Delay
Pre-Existing Condition Lookback Period
Medical Evacuation

Plan Info

Plan Type
View Certificate
Refund Policy
Available to
AM Best Rating
Years in Business

Trip Protection

Trip Cancellation
Trip Interruption
Terrorism in Itinerary City
Interrupt for Any Reason
Baggage Loss
Baggage Delay
Supplier Default


Complications of Pregnancy
Emergency Medical Expenses

Pre-Existing Conditions

Sudden Recurrence
Lookback Period
Pre-Existing Condition Period

Accidental Death

24-Hr Full Coverage
Common Carrier


Medical Evacuation
Evacuation from
Evacuation to
Evacuation criteria

Additional Benefits

24-Hour Emergency Assistance
Optional Coverages

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Ratings and reviews

Our customers rate the John Hancock Insurance Agency, Inc. Gold plan on our site
on average based on 144 reviews.
A.M. Best Rating
Better Business Bureau Rating
Fortunately we never had to use any of the trip insurance so I cannot comment very much regarding the policy.
Randal B.
The good news is that I didn't have to file a claim. I felt that I had the coverages I needed for a reasonable (if slightly more than I wanted to pay) cost.
Dianne A.
Have purchased travel insurance many times through InsureMyTrip, but this was the first time I needed to file a claim. We were unable to take a trip because I broke my arm, and when we contacted the insurer they promptly sent the needed forms via email. Once completed, we were able to scan and email the documents back, and they promptly confirmed receipt. Processing time was estimated at 3 weeks, but the check for the full amount arrived before then. Absolutely no complaints, and I will not hesitate to purchase a similar insurance plan from John Hancock in the future.
Katherine D.
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