John Hancock Silver

The Silver plan is the mid-level policy offered by John Hancock Insurance Agency and may be ideal for families traveling with children, as kids 18 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death, to your destination being made uninhabitable by a natural disaster (please see your quoted plan for a full list of covered perils).

The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation. This plan also includes Accidental Death coverages as well as an option to add Rental Car coverage. If you are concerned about a potential Pre-Existing Condition causing you to make a claim, this plan offers a Pre-Existing Conditions Waiver. You must purchase the plan within 14 days of the initial trip payment and meet all other eligibility requirements to qualify for the waiver.

There are many unforeseen issues that may arise, especially when you are traveling with children, and it is best to be prepared and have the peace of mind that this coverage provides.

The plan information below is nonspecific. To see actual amounts and to check plan availability, get a quote.

Plan Info
Plan Type
View Certificate
View Certificate
Refund Policy
10 Day Review Period
Insurance Underwriter
American Modern Home Insurance Company
AM Best Rating
Years in Business

Coverage amounts are per person, unless otherwise noted.
Click a coverage to read details or view the full certificate.

Trip Protection
Trip Cancellation
Trip Cost
Trip Interruption
Trip Cost + 50%
Financial Default
14 day wait if purchased within 14 days of Initial Trip Payment
Terrorism in Itinerary City
Foreign & U.S. Domestic
Interrupt for Any Reason
Cancel for Any Reason
75% of non-refundable trip cost [Requires purchase within 14 days of Initial Trip Payment and certain conditions to be met] (+$)
Baggage Loss
Baggage Delay
12+ hours
$250 max.
Travel Delay
3+ hours
$750 max.

Supplier Default
Medical Limit
$50,000 (+$)
$150,000 (+$)
Complications of Pregnancy
$750 Incl. in Medical
Emergency Medical Expenses
Pre-Existing Conditions
Sudden Recurrence
If insurance purchased within 14 days of Initial Trip Payment and certain conditions are met
Lookback Period
60 Days
Pre-Existing Condition Period
Medical Evacuation
Evacuation from
Evacuation to
Evacuation criteria
Accidental Death
24-Hr Full Coverage
Common Carrier
Flight Only
$300,000 (+$)
$500,000 (+$)
Additional Benefits
24-Hour Emergency Assistance
Rental Car
$50,000 (+$) (secondary)

Adventure Sports
Adventure Sports Option (+$)
Available to
U.S. Residents

Customer Ratings

Our customers rate the MEDEX SafeTrip - Multi-Trip plan on our site

on average based on 1 reviews.

Better Business Bureau Rating

A.M. Best Rating

Latest Reviews

John Hancock
Everything we would be concerned with was covered. Mostly, we wanted coverage if we had medical issues out of country and needed medical care. Also, we wanted to make sure we got home if a medical emergency came up. Fortunately we did not have to file a claim, but I have already told another person about the insurance for a cruise she just booked.
Sharon O.
John Hancock
More comprehensive coverage than my travel agent was offering at the same price!
Joseph C.
John Hancock
Very affordable and provided a peace of mind.
Margita S.
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