On Call International

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On Call International provides fully customized travel risk management programs to assist with emergency medical evacuation to bring the traveler to their hospital of choice. The memberships also include help with medical referrals, prescription replacement and 24-hour access to a nursing hotline.


For nearly 20 years, On Call International, headquartered in New Hampshire, has provided fully customized travel risk management programs protecting millions of travelers, their families and companies. These programs are not travel insurance plans, but memberships that provide travelers with strategic assistance for travel medical needs and travel-related concerns.

The memberships include coverage for emergency medical evacuation to the hospital of the traveler’s choice. This will help the traveler manage their recovery while being in a location and atmosphere they feel most comfortable. Along with this, the membership includes benefits to allow a non-traveling family member to join the member if they are traveling alone, their condition leaves them incapable of medical transport, and they are anticipated to be in the hospital for more than seven days.

The On Call International membership supports you even when there isn’t an emergency. They provide assistance replacing prescriptions, worldwide referrals for medical and legal needs, access to 24/7 Nurse Helpline as well as securing emergency travel funds. They also help with travel-related concerns like baggage location, language translation, and lost document replacement assistance.


  • Emergency medical evacuation to the traveler’s hospital of choice.
  • Access to a 24/7 Nurse Helpline when traveling.
  • Help available for travel-related concerns such as baggage location.

Customer Ratings and Reviews

Our customers rate the On Call International on our site
(4.46) of 5
on average based on 95 reviews.
Better Business Bureau Rating
What I needed was a simple card to state overall coverage AND important telephone numbers. Too many pieces of paper with hard-to-find critical contact info in case services needed.
Linda M.
One of our travel group became seriously ill and had to use the OnCall services which made us a great believer of travel insurance. We don't leave home without it and hope that we never need it, but it is comforting to know we are covered.
Tipton M.
Fortunately, we did not have to use On Call International's coverage, but we did try to contact them while in Ecuador. For some reason, we had trouble calling collect to On Call, but after we brought this to their attention by email, they were more than happy to call us at our hotel telephone. Overall, we were glad for the piece of mind that this policy/membership gave us while we were abroad.
Po-Heng C.
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