On Call International Single-Trip

The On Call International Single-Trip Evacuation plan offers assistance services that can help you prior to and during your trip. You are provided with a 24-hour number to call, in the event there is an emergency during your trip, where you can get assistance with arranging a medical transport, medical or dental referrals, pre-trip planning, and concierge services.

If you are hospitalized during your trip and need to be transported, On Call will make arrangements to get you from the initial treatment facility to a hospital of your choice, as long as all transportation requirements are met.

For membership benefits to be effective, you must be traveling more than 50 miles away from your primary residence, and your trip must not last longer than the maximum trip length selected.

The plan information below is nonspecific. To see actual amounts and to check plan availability, get a quote.

Plan Info
Plan Type
View Certificate
View Certificate
Refund Policy
Prior to Effective Date
Insurance Underwriter
Virginia Surety Company
AM Best Rating
Years in Business

Coverage amounts are per person, unless otherwise noted.
Click a coverage to read details or view the full certificate.

Trip Protection
This Evacuation plan does not offer Trip Protection benefits.
This Evacuation plan does not offer Medical benefits.
Pre-Existing Conditions
This Evacuation plan does not offer Pre-Existing Conditions benefits.
Medical Evacuation
Evacuation from
Initial Treatment Facility
Evacuation to
Hospital of Choice
Evacuation criteria
Member's Discretion
Accidental Death
This Evacuation plan does not offer Accidental Death benefits.
Additional Benefits
24-Hour Emergency Assistance
Rental Car

7 Days max. per trip (+$)
14 Days max. per trip (+$)
21 Days max. per trip (+$)
This plan is a membership program, and is not an insurance plan
Available to
U.S. Residents

Customer Ratings

Our customers rate the John Hancock Insurance Agency, Inc. Gold plan on our site

on average based on 92 reviews.

Better Business Bureau Rating

A.M. Best Rating

Latest Reviews

On Call International
Single Trip
Satisfied with plan coverage and value. Of course, without having a claim it is impossible to rate the performance of On Call in responding to a claim.
Ernest C.
On Call International
Single Trip
Application process was easy and liked that when I called, the customer service representative was quick to identify my needs and assisted me in completing the application. The price point was excellent for the product.
Jessica J.
On Call International
Single Trip
It gave me peace of mind.
Valerie B.
See all reviews

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