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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Thankful use of plan was not necessary. Purchase for worst case & peace of mind. Plan covered all of my potential or problematic concerns. Purchase was easy and would use company again.
Christine T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
I aways buy the AIG Travel Guard MedEvac insurance when I travel. It is a very good value for what it offers and I am glad that it is so easy to buy on InsureMyTrip. I used to buy it from my travel agent but is such a hassle for a small amount to them. And most other people really don't want to bother selling it as it is so small.
Franklin M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I had baggage delayed 5 days. A very simple claim for $30 for some essentials I had to buy. I had receipts and any other info required. I did get reimbursed by Nationwide, but it took more than two months. This claim was so obvious and simple it should have been handled in a matter of days. I actually got a quicker response from Malaysia Airlines, and they are half way around the world.
Kenneth W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Although we are sorry to hear that it took 2 months to process your claim, we are pleased to hear that you have now been reimbursed.Oct 04,2018
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately I did not need to put in a claim, so I can't address that aspect of the plan at all. I chose it because it had the best coverage for the price on the features that were most important to me (medical coverage, and emergency evacuation coverage).
Jeanne P. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Fortunately I did not need to file a claim so it's not really possible to review the service
patricia d. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Complete
The policies were available for review on line. My questions were answered by a rep, accessible by a toll free number. I have purchased “insure my trip†policies over the years. I have not had occasion to use any policy so I can not comment on how a claim would be handled.
Daniel R. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
This was one of the rare occasions I have had to file a claim with travel insurance, and my experience was time consuming, frustrating, ultimately dissatisfying, and just plain awful. The dispute centered on a provision buried deep within the the policy language that required a contemporaneous written report of the incident in order to receive compensation. While I will not go into the details, in my case damage to a camera and lens occurred while staying in a rustic backpackers' lodge in a remote region of Borneo, where such formalities would be absurd. I did, however, make the management of the lodge aware of the incident verbally, and I also confirmed my account with them by e-mail after returning to the U.S. This documentation was provided to the insurer, but rejected as insufficient evidence that the damage occurred during the coverage period. In truth, the amount I was seeking -- $290 for repair of the camera and lens -- was not much more than the cost of the policy premium. I found the attitude of TravelSafe (and their claims agent TripMate) to be doctrinaire, inflexible and, frankly, sleazy. I had used TravelSafe on two previous occasions, but I will never use this company, or their underwriter, United States Fire Insurance Company, again.
Robert P. would not
recommend this plan to a friend or relative.
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Mike
Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that your property was damaged during your trip and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. With any travel insurance policy you would be required to have written documentation at the time of loss for damage to, or theft of your personal property. This will substantiate your claim and demonstrate that the event occurred while you were traveling. The following information can be found in the certificate of this policy:
"Additional Claims Provisions Specific to Baggage: Your duties after loss of or damage to property or delay of baggage:
In case of loss, theft, damage or delay of baggage or personal effects, You must:
a) take all reasonable steps to protect, save or recover the property;
b) promptly notify, in writing, either the police, hotel proprietors, ship lines, airlines, railroad, bus, airport or other station authorities, tour operators or group leaders, or any Common Carrier or bailee who has custody of
Your property at the time of loss;
c) produce records needed to verify the claim and its amount and permit copies to be made;
d) provide to the Company, within 90 days from the date of loss, a detailed proof of loss signed and sworn to; and
e) be examined, if requested."
In the future, please consider calling us prior to purchasing a plan so that we can assist you in reviewing any specific concerns that you may have when you are selecting a travel insurance policy. Our toll free telephone number is 800-487-4722. We look forward to assisting you.Jan 29,2018-
RobertP
Thanks, Melissa. Believe me, I am now quite familiar with the provisions of the policy you have quoted, the reasons for them, as well as the reasons why my claim was denied.
Please allow me to point out, however, that the phrasing of part (b) is unclear and open to interpretation.
The clause requires that written notification be made to any one of a list of entities -- police, hotel, etc. -- "or any Common Carrier or bailee who has custody of your property at the time of loss." Does the qualifier, "who has custody of your property at the time of loss" apply only to Common Carriers and bailees? Or to the entire enumerated list? Bailees, by definition, have custody of your proprerty. That's what makes them bailees. Common Carriers have custody not only of your property, but also of your person for the duration of their carriage. So, qualifying only these two types of entities is superfluous. That would seem to imply that the qualifying phrase, "have custody of your property" applies to the entire list, not only Common Carriers and bailees.
In my case, the hotel did not have custody of or control over my property at the time the damage occurred. It was in my hands and in my control. Therefore, the requirement of wriiten notification has been misapplied in this case, and insurance should've paid.
I brought up this point with TripMate, but they didn't buy it. For my part, I paid $290 for repair of the camera and lens, with which I was very pleased -- Photo Tech on West 36th Street in Manhattan. I recommend them highly. I've moved on with life.Jan 29,2018
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The trip included a
tour
Generali Global Assistance
Premium
The Cancel for Any Reason option would have been a great feature to add on, but wasn't available as I didn't purchase the plan within the right number of days.
Helen H. would
recommend this plan to a friend or relative.
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Zac
Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan offers a Cancel For Any Reason benefit if the policy is purchased within 24 hours of making the initial trip payment.
Aside from CSA, the majority of travel insurance companies offering Cancel For Any Reason contain the following requirements:
1) Purchase the policy within 10-30 days of First Trip Payment.
2) Insure ALL prepaid and non-refundable travel expenses prior to departure.
3) Trip must be canceled more than 2 days prior to departure date.
If you meet all 3 of these conditions, most of the policies will reimburse you up to 75% of your trip costs, unless otherwise noted.May 05,2015
The trip included a
tour
Generali Global Assistance
Premium
One cannot really review insurance coverage until they submit a claim. In this instance my adventure travel company required that I have specific types of coverage which I was obliged to secure. CSA offered the package I needed and their reviews were within reason.
Larry M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
This plan gave us total peace of mind as we traveled in the jungle.
David Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful