Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always better to have and not need then to need and not have.
Mary N. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
While RoamRight eventually paid the claim and once they decided to pay, the check came quickly, the process was not smooth and we had to involve the Customer Advocacy assistant through Insuremytrip. Contacting them while on the trip yielded no help and we had to schedule our own flights back. They initially denied my claim, but did not state that til 5 weeks after sending all documentation. They then initially denied another part of the claim two more times. Through the whole process, they NEVER once called me, if I called them they gave a blanket statement, and if you clicked on contact about your claim and sent an email- they NEVER once responded to it. It took almost 4 months to resolve a simple claim of an injury while traveling that required returning to the United States for surgery on a minor child. I have used trip insurance many times- fortunately have not had to submit claims often- but the other time I have it was a MUCH more easier process and they were very receptive.
Sydney A. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your claim experience. We are pleased to learn that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Jun 25,2019 -
Vicki Zidwick
Arch RoamRight
Thank you for taking the time to reach out to us.
We have reviewed the circumstances of your claim, and we agree: we could have done better during the process. This is not the level of service we strive to provide to our customers, and we apologize.
We sincerely hope you consider us again when it comes time for your next trip. We feel that our average customer ratings across the web, including here on TrustPilot, are more indicative of the level of service we provide, and we hope we have the opportunity to show that to you.
If you need anything additional from us or have any questions, please feel free to contact our claims department at 855-762-6252.
Regards,
The RoamRight Team
Jul 01,2019
The trip included a
tour
Generali Global Assistance
Standard
I almost had to submit a claim, but my lost item was found and returned to me by Gate 1 Travel.
Kathleen R. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Fortunately I did not have to use any of it and I'm thankful I think the price was a little high, but if I had to use it, I'm sure I would not feel that about the price! I'm going on another trip in June to the Carribean and May look for a plan less expensive
Carol C. would
recommend this plan to a friend or relative.
-
Carol
Thank you for providing your feedback.
There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
Apr 23,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
My parents are in their 90’s. It was very comforting knowing if something happen prior or during my trip I could be home without loosing the money invested in my trip.
Carol A. would not
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Appears to be a good plan, but we filed no claims.
Clifford T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
One of the people on our trip needed to leave early because of a death in the family. We submitted a claim and once we emailed the documents needed, a check was issued. Everything went very smoothly and the claim process was easy. I would highly recommend this policy.
Scott T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I bought flight delay insurance, because when I purchased my ticket, our President had shut down the government, reopened it, and was threatening to shut it down again - this would have possibly, again, shut down the Air Controllers, TSA, and, thus, air flights. So, I wound up buying this. Didn't need it. But was happier having it. Found the service in 2016, when I insured a very expensive trip, and was reimbursed in full when my husband was diagnosed with ALS. It's worth the cost. Good company. Good service. Dependable. Lots of options.
Karen B. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. We are pleased to hear that Generali Global Assistance reimbursed you for the prepaid non-refundable travel expenses for your 2016 trip to Alaska.
Please keep in mind that in order to be reimbursed under Trip Cancellation, Trip Interruption or Travel Delay under a comprehensive plan, it must be due to a covered reason or meet the definition of hazard as listed in your policy. None of the policies listed on our website including your Generali plan would reimburse you if your trip canceled, interrupted or delayed your trip due to a threatened governmental shutdown. Coverage would have only been available with Generali's Premium plan under the optional Cancel for Any Reason rider.
"TRIP CANCELLATION FOR ANY REASON BENEFIT
If you purchased this optional coverage, we will reimburse you for a percentage of the prepaid, forfeited, nonrefundable Payments for your Trip, if you and all other Insured traveling with you cancel the Trip for any reason, provided:
1. your payment for this coverage is received within 24 hours of the date your initial deposit for your Trip is received; and
2. you are not disabled from travel at the time you pay your premium; and
3. you have insured 100% of all arrangements booked through the travel supplier from whom you purchased this plan that are subject to cancellation penalties or restrictions; and
4. the Trip cost per person is no more than 10,000 USD, and the Trip cost per reservation is no more than 20,000 USD; and
5. you cancel your Trip 48 hours or more Prior to your Scheduled Departure Date.
Limitations Please be advised this benefit is not available unless all Insured under your coverage cancel the Trip."
Please feel free to call us at 888-733-6183 if you have any questions.Mar 26,2019
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I had to cancel the trip due to the death of my companion.
The claim was handled quickly and I was updated on the progress.
I will use C&F again.
The claim was handled quickly and I was updated on the progress.
I will use C&F again.
Bruce J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TripAssure
Advantage Asset
The claim was for travel delay due to a cancelled flight on the return trip home. The flight was re-booked for the next day, so had to stay at a hotel and purchase 2 meals (dinner and next day lunch). I never communicated directly with anyone at TripAssure about my claim. When submitting the claim through their website, I selected the option to handle communication electronically (instead of snail mail), filled out the claim form, and attached copies of documentation about cancelled flight and receipts for hotel, meals and parking one extra day. Promptly received a confirmation email that documentation was received. After waiting one month, received another email to reimburse all expenses except the parking (not covered, although "local transportation" would be covered). The reimbursement came in the form of an e-check, linked to the email, to print on my own printer and deposit at my bank.
When the flight was cancelled, a call to "One Call" travel assistance from the airport turned out to be useless to ask if insurance would cover the expenses for travel delay. They did not know anything about the policy and started reading it over the phone. I did not ask "One Call" for any other assistance, so don't know if they would be helpful otherwise.
When the flight was cancelled, a call to "One Call" travel assistance from the airport turned out to be useless to ask if insurance would cover the expenses for travel delay. They did not know anything about the policy and started reading it over the phone. I did not ask "One Call" for any other assistance, so don't know if they would be helpful otherwise.
Terry D. would
recommend this plan to a friend or relative.
-
Carol
Thank you for providing your detailed review of the handling of your claim.
Although the company does provide 24 hour worldwide travel assistance services, One Call is not authorized to confirm coverage but they can review your policy terms to advise where coverage may be found in the policy.
We invite you to call us at 800-487-4722, if you have any questions or concerns.Mar 15,2019