Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
AIG Travel
Travel Guard Platinum
When I was in Bangkok I was told that I would be reimbursed for the expense of all the material you wanted faxed to you. In the final settlement, the cost of faxing was rejected. I do not think this is fair to me.
Barry P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your comment on your claim. We did confirm with AIG Travel Guard that they do not reimburse for the cost of faxing claims documents.Feb 12,2016-
RicardoF
Carol - You did not address his issue that he "was told" that he would be reimbursed. How is one to know what is covered when an agent on the phone says otherwise?May 22,2018
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InsureandGo
Global Platinum
Will purchase for my next trip.
Betty B. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Fortunately, we did not need to use the plan, but were happy with the coverage offerred.
Clarence M. would
recommend this plan to a friend or relative.
John Hancock
Silver
Well, The "proof is in the pudding." Not having to file a claim associated with the insurance, I really can't give a totally thorough review. BUT, all in all, I like the ease of securing the policy. I appreciated the "your trip is about to begin" note. The coverage seemed very good for the price. I'll go with John Hancock again in the future.
HATTON K. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset
After filing a claim for a cancelled trip, our experience with this company was terrible. We continually had to call them to track the claim and every time they would say we needed to send more paperwork. Some receipts we sent them 4 times. We even had one of the tour operators email us to ask why they kept asking him for the same information. It took about 6 months for us to get about half of our money back. The one good thing I will say is about InsureMyTrip, who stepped in to help us at one point and were great to deal with.
Michael H. would not
recommend this plan to a friend or relative.
5 of
8 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are pleased that you allowed InsureMyTrip to advocate on your behalf. In the future, please reach out to us sooner.
We are sorry to learn that you were dissatisfied with the claims service. We apologize on behalf of the claims administrator that your claim took an unusually long time to process, and that you were repeatedly asked to provide documentation that had already been submitted. Depending upon the complexity of the claim, and how readily available the claims documentation is, claims processing should take anywhere between 3-8 weeks.Mar 18,2015 -
Sheri Machat
TripAssure
I am sorry to hear about your negative experience with filing your claim. Processing a travel insurance claim requires documentation that demonstrates the costs and circumstances surrounding the incident. If any information is missing or incomplete, the claim cannot be paid. Our claims department is held to a high standard of quality to make sure your claim is processed timely and correctly. When more information is requested, it is usually an attempt to help clients get the most out of their claim. In this instance, if the same information was requested multiple times, that was a mistake. Please accept our sincere apologies for the inconvenience and thank you for your honest feedback. Your review will help us examine the specifics of this situation and prevent it from happening to anyone else.Apr 02,2015
The trip included a
tour
InsureAssist
TravCan
It was a good feeling to know that we would be well covered before and during our trip.
Robert Y. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
Didn't need to use it, but it was good to have.
Annalise P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
I did not file a claim for this trip, but did for my last trip. Excellent service from the claims representative, and received reimbursement check within 2 weeks. I will continue to use InsureAssist for future trips.
Wayne F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
In 2013, I had to cancel a trip due to an unforeseen injury. Luckily, I had CSA to cover me. As I continue to travel, I continue to buy CSA insurance. Having had a wonderful experience with them for my injury claims, I gladly purchased insurance again from CSA. No complaints.
Jordann T. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
I purchased this insurance to protect against a catastrophic loss.
Susan M. would
recommend this plan to a friend or relative.